TROUBLESHOOTING

Symptoms That Seemingly Appear to be Failures

Make the checks suggested below depending on the symptoms observed. If the symptoms remain uncorrected, contact your dealer.

WARNING

Customer servicing can be hazardous.

Symptom

Possible reason

 

Remedy

 

 

 

(1) Connection of antenna cable to the TV is

(1)

Make new connection and/or change antenna

 

poor.

 

plug.

(2)

Corroded or poor antenna connections.

(2)

Make new connections or renew cable.

(3)

Antenna has moved position.

(3)

Re-align antenna.

(4)

Adverse weather conditions.

(4)

None.

(5)

Transmitter problems.

(5)

Check with local Operator.

snowy picture - poor sound

(1)

Antenna has moved position.

(1)

Re-align antenna.

(2)

TV not tuned correctly.

(2)

Re-tune or fine tune TV.

(3)

Adverse weather conditions.

(3)

None.

(4)

Transmitter problems.

(4)

Check with local Operator.

(5)

AV Input not set correctly.

(5)

Check the external equipment connected.

multiple images - sound O.K

(1) Interference from electrical or mechanical

(1) Check devices for shielding and renew if

motors, fluorescent lights, portable

necessary or move further from TV.

radios etc.

 

intermittent interference

(1)

TV may be in AV mode.

(1) Press the INPUT SELECT button or 0 to 9 buttons

 

 

on your remote control to return to normal TV

 

 

mode.

(2)

Picture/sound setting set to minimum.

(2) Check picture / sound controls (go to MAIN

 

 

MENU).

(3)

TV in standby or power save mode.

(3) Press POWER ON / OFF button.

no picture or sound

ENGLISH

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Image 57
Hitachi 55PMA550E Snowy picture poor sound, Multiple images sound O.K, Intermittent interference, No picture or sound