TROUBLE SHOOTING GUIDE (continued)
PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
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Machine is making a loud and | Water tank is empty | Refer to step 1 – ‘Filling The Water Tank’, page 34 . |
continuous pumping noise |
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| Water tank is not securely in place | Refer to step 1 – ‘Filling The Water Tank’, page 34 . |
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No steam is generated | Machine is not turned on | Ensure the machine is plugged in, switched on at the power |
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| outlet and the POWER button is pressed to ‘on’. |
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| Water tank is empty | Refer to step 1 – ‘Filling The Water Tank’, page 34. |
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| Steam Dial is not in ‘Steam’ position | Turn the steam dial to the ‘Steam’ position. |
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| Steam Wand is blocked | Use the pin on the cleaning tool to clear the opening. If the |
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| steam wand continues to be blocked remove the tip of the |
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| steam wand using the fitting in the middle of the cleaning |
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| tool. Refer to ‘Care and Cleaning’, page 49. |
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Milk is not foamy after texturing | Not enough steam | Steam wand may be blocked. Refer to ‘Care and |
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| Cleaning’, page 49. |
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| Milk is not fresh and cold | Use cold fresh milk. Refer to ‘The Art of Texturing Milk’, |
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| page 41. |
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Machine is not working | The unit appears to be ‘on’ but the | The safety |
| machine ceases to operate | or grinder overheating. Turn the machine off and allow it to |
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| cool for about |
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No ground coffee coming from grinder | No coffee beans in hopper | Fill hopper |
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