TROUBLESHOOTING
TROUBLESHOOTING
Problem | Cause | Solution | |||
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| 1. | Generator circuit breaker is | 1. | Reset circuit breaker. | |
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| open. |
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| 2. | Poor connection or defective | 2. | Check and repair. | |
Generator is running, but no AC |
| cord set. |
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output is available. | 3. | Connected device is bad. | 3. | Select a different appliance or | |
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| load that is in good condition. | |
| 4. | Fault in generator. | 4. | Contact authorized service | |
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| center. | |
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| 1. | Short circuit in a connected | 1. | Disconnect shorted electrical | |
Generator runs good but bogs |
| load. |
| load. | |
down when loads are connected. | 2. | Generator is overloaded. | 2. | See “Load Management” on page | |
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| 13. | |
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| 1. | Transfer switch in GENERATOR | 1. | Set switch to UTILITY position. | |
Appliances don’t work after utility |
| position. |
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power comes back on. | 2. | Circuit breaker in main | 2. | Reset circuit breaker in main | |
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| distribution panel is open. |
| distribution panel. | |
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| 1. | Ground fault in connected load. | 1. | Remove load with fault. | |
GFCI breaker in generator control | 2. | Defective GFCI device. | 2. | Contact authorized service | |
panel trips. |
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| center. | |
3. | Neutral bonded to ground in | 3. | Contact authorized service | ||
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| transfer switch. |
| center. | |
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