iv
Brother® One-Year Limited Warranty and Rep lacement Service(USA only)Who is covered:
• This limited warranty ("warranty") is given
only to the original end-use/re tail
purchaser (referred to in this warranty as
"Original Purchaser") of the accompanying
product, consumables an d accessories
(collectively referred to in this warranty as
"this Product").
• If you purchased a product from someone
other than an authorized Brother reseller i n
the United States or if the product was
used (including but not limited to floor
models or refurbished product ), prior to
your purchase you are not the Original
Purchaser and the pr oduct that you
purchased is not covered by this warranty.
What is covered:
• This Product include s a Machine and
Consumable and Access ory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges, refill
ribbons, therma PLUS paper and thermal
paper.
• Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying Consuma ble and
Accessory Items will be free from defects in
materials and workmanshi p, when used
under normal conditions.
• This warranty applies only to products
purchased and used in the United States.
For products purchased in , but used
outside, the United S tates, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
• Machines: one year from th e original
purchase date.
• Accompanying Consum able and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cove r:
(1)Physical damage to this Product;
(2)Damage caused by improper installation,
improper or abnormal use, misuse,
neglect or accident (including but not
limited to transporting this Product
without the proper prepar ation and/or
packaging);
(3)Damage caused by another device or
software used with this Product (including
but not limited to damage resulti ng from
use of non Brother®-brand parts and
Consumable and Access ory Items);
(4)Consu mable and Accessory Items that
expired in accordance with a rated life;
and,
(5)Problems arising from other than defects
in materials or workmanship.
(6)Normal Periodic Maintenance Items,
such as Paper Feeding Kit, Fuser and
Laser Units.
This limited warranty is VOID if this Product
has been altered or modifi ed in any way
(including but not limit ed to attempted
warranty repair without authorization from
Brother and/or alteration/removal of the
serial number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-800-284-4329 for Fax,
MFC and DCP and 1-800-276-7746 for
Printers, or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of
your dated bill of sale s howing that this
Product was purchased within the U.S. For
the name of local Brother Authorized Service
Center(s), call 1-800-52 1-2846.
What Brother will ask you to do:
After contacting Brot her or a Brother
Authorized Service Center, you may be
required to deliver (b y hand if you prefer ) or
send the Product properl y packaged, freight
prepaid, to the Authoriz ed Service Center
together with a photoco py of your bill of sal e.
You are responsible for the cost of
shipping, packing product, and
insurance (if you desire). You are also
responsible for loss or damage to this
Product in shipping.
What Brother will do:
If the problem reported conc erning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warra nty period,
Brother or its Authorized Service Center will
repair or replace the Machine and/or
accompanying Consumab le and Accessory
Items at no charge to you for parts or labor.
The decision as to whether to repair or
replace the Machine and/or accompanying
Consumable and Accessory Items is made