APPENDIX ——————————————————————————————————————————————

Troubleshooting

If the machine stops operating correctly, check the following possible problems before requesting service. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at “ http://solutions.brother.com ”.

If the problem persists, contact your dealer or the nearest authorized service center.

Frequent troubleshooting topics

Detailed causes and remedies for common troubleshooting topics are described below. Be sure to refer to this before contacting us.

Upper thread tightened up

page 178

 

 

Tangled thread on wrong side of fabric

page 179

 

 

Incorrect thread tension

page 182

 

 

 

Fabric is caught in the machine and cannot be removed

page 183

 

 

 

When the thread became tangled under the bobbin winder seat

page 186

 

 

 

Upper thread tightened up

Symptom

The upper thread appears as a single continuous line.

The lower thread is visible from the upper side of the fabric. (Refer to the illustration below.)

The upper thread has tightened up, and comes out when pulled.

The upper thread has tightened up, and wrinkles appear in the fabric.

The upper thread tension is tight, and the results do not change even after the thread tension is adjusted.

aLower side of fabric

bLower thread visible from upper side of fabric

cUpper thread

dUpper side of fabric

eLower thread

Cause

Incorrect lower threading

If the lower thread is incorrectly threaded, instead of the appropriate tension being applied to the lower thread, it is pulled through the fabric when the upper thread is pulled up. For this reason, the thread is visible from the upper side of the fabric.

Remedy/check details

Correctly install the lower thread.

aTurn off the sewing machine.

bRemove the bobbin from the bobbin case.

cPlace the bobbin in the bobbin case so that the thread unwinds in the correct direction.

Hold the bobbin with your right hand with the thread unwinding to the left, and hold the end of the thread with your left hand.

Then, with your right hand, place the bobbin in the bobbin case.

If the bobbin is inserted with the thread unwinding in the wrong direction, sewing will be done with an incorrect thread tension.

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Brother 885-V95/V96/V97/V98 operation manual Frequent troubleshooting topics, Upper thread tightened up, 178

885-V95/V96/V97/V98, computerized embroidery and sewing machine specifications

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