troubleshooting information

If you encounter a problem while sending images to a Destination, an HP Instant Share Error Report prints on your HP PSC. The report lists the following information:

•The service selected (e-mail, online photo album, or online photo finishing)

•The destination name(s)

•The number of files successfully sent

•The number of files not sent

•The names of files not sent and the causes of the send failures

The following topics are a partial list of possible file problems and solutions shown on the report.

problem

possible cause and solutions

 

 

Unsupported file

One of the files being sent to the HP Instant Share server is not one the

format

supported file types (JPEG, GIF, BMP, PNG, and TIFF).

 

!

Convert the file to a supported file format and try again.

 

 

Corrupted file

The file you sent is corrupted.

 

!

Replace the file and try again. For example, retake the digital

 

 

photo or regenerate the image.

 

 

Exceeds supported

One of the files being sent to the HP Instant Share server exceeds the

file size

server’s 5MB limit.

 

!

Resize the file to a smaller size and try again.

 

 

 

photo memory card troubleshooting

The following troubleshooting tips relate only to Macintosh users of iPhoto.

You insert a memory card into a networked HP PSC, but iPhoto does not see it

A memory card must appear on the desktop for iPhoto to find it, but a memory card inserted in a networked HP PSC does not automatically mount on the desktop. If you simply launch iPhoto from its folder or by double-clicking an alias, the application cannot see the inserted, but unmounted memory card. Instead start the HP Director and choose iPhoto from More Applications. When you start iPhoto from within the HP Director in this way, the application sees and mounts the memory card automatically.

You have video clips on a memory card, but they do not appear in iPhoto after you import the memory card’s contents

iPhoto handles still photos only. To manage both video clips and still images, use Unload Images from the HP Director instead.

networking troubleshooting

CIFS, the Common Internet File System, server provides network drive letter access to the photo memory card in the HP PSC. This lets you read/write files on the network from the photo memory card in the HP PSC.

The CIFS server displays on your computer as a network drive. In addition to reading/writing files from your photo memory card, you can also create folders and store other information.

troubleshooting

reference guide

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2510xi specifications

The HP 2510xi is a multi-functional printer designed to cater to the diverse needs of small to medium-sized businesses. This printer combines versatility, efficiency, and high-quality output, making it an ideal choice for offices seeking reliable printing solutions.

One of the main features of the HP 2510xi is its ability to print, copy, scan, and fax documents, all from one compact machine. This all-in-one functionality saves space and reduces the clutter of multiple devices. The printer employs laser technology, which results in crisp, professional-quality prints that are particularly advantageous for producing marketing materials and important business documents.

The HP 2510xi offers impressive print speeds, capable of delivering up to 28 pages per minute for black-and-white documents and around 21 pages per minute for color prints. This speed enhances productivity, allowing users to complete large print jobs in a fraction of the time compared to conventional inkjet printers. Additionally, the first page out time is relatively quick, making it an efficient option for busy office environments.

Another significant characteristic is the printer's capability of handling various paper sizes and types. It supports standard forms such as letter and legal sizes, as well as envelopes and labels, making it versatile for different printing needs. Furthermore, the unit includes a large input tray with a capacity of up to 250 sheets, reducing the frequency of replenishing paper.

The HP 2510xi also features an intuitive control panel that simplifies operation, with easy navigation options for various functions. It supports connectivity via USB and is also equipped with networking capabilities, allowing multiple users to connect through a wired network. This is a vital characteristic for collaborative work environments.

In terms of technology, the HP 2510xi employs advanced print management solutions, ensuring efficient handling of print jobs. It features easy-to-integrate software that monitors usage and assists in managing costs. Energy efficiency is another focus, as the printer complies with ENERGY STAR standards, promoting eco-friendly practices by reducing energy consumption during idle times.

Overall, the HP 2510xi is a robust workhorse designed to meet the demands of modern businesses. With its multifunctionality, impressive print speeds, and user-friendly features, it stands out as an excellent option for professionals looking to enhance their office productivity without sacrificing quality.
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