troubleshooting information

Do the following:

1Verify that the front panel cover is firmly attached, then unplug the HP PSC and plug it in again.

2Verify that the USB and power cables are plugged in.

troubleshooting

3Verify that the USB cable is set up properly as follows:

–Unplug the USB cable and plug it in again.

–Do not attach the USB cable to a keyboard or non-powered hub.

–Verify that the USB cable is 3 meters or less in length.

–If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation.

4Continue with the installation and reboot the computer when prompted. Then open HP Director and check for the essential icons (scan picture, scan document, and hp gallery)

5If the essential icons do not appear, remove the software and then reinstall it as described in some of the icons are missing in the hp director on page 215.

I received a message that an unknown error has occurred

Try to continue with the installation. If that doesn’t work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. For information on this procedure see some of the icons are missing in the hp director on page 215.

some of the icons are missing in the hp director

If the essential icons (scan picture, scan document, send fax, and HP Gallery) do not appear, your installation might not be complete.

If your installation is incomplete, you might need to uninstall and then reinstall the software. Do not simply delete the HP PSC program files from your hard drive. Be sure to remove them properly using the uninstall utility provided in the HP PSC program group.

A reinstall can take from 20 to 40 minutes. There are three methods to uninstall the software on a Windows computer, and one method to uninstall on a Macintosh.

reference guide

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HP 2510xi Received a message that an unknown error has occurred, Some of the icons are missing in the hp director, 215
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2510xi specifications

The HP 2510xi is a multi-functional printer designed to cater to the diverse needs of small to medium-sized businesses. This printer combines versatility, efficiency, and high-quality output, making it an ideal choice for offices seeking reliable printing solutions.

One of the main features of the HP 2510xi is its ability to print, copy, scan, and fax documents, all from one compact machine. This all-in-one functionality saves space and reduces the clutter of multiple devices. The printer employs laser technology, which results in crisp, professional-quality prints that are particularly advantageous for producing marketing materials and important business documents.

The HP 2510xi offers impressive print speeds, capable of delivering up to 28 pages per minute for black-and-white documents and around 21 pages per minute for color prints. This speed enhances productivity, allowing users to complete large print jobs in a fraction of the time compared to conventional inkjet printers. Additionally, the first page out time is relatively quick, making it an efficient option for busy office environments.

Another significant characteristic is the printer's capability of handling various paper sizes and types. It supports standard forms such as letter and legal sizes, as well as envelopes and labels, making it versatile for different printing needs. Furthermore, the unit includes a large input tray with a capacity of up to 250 sheets, reducing the frequency of replenishing paper.

The HP 2510xi also features an intuitive control panel that simplifies operation, with easy navigation options for various functions. It supports connectivity via USB and is also equipped with networking capabilities, allowing multiple users to connect through a wired network. This is a vital characteristic for collaborative work environments.

In terms of technology, the HP 2510xi employs advanced print management solutions, ensuring efficient handling of print jobs. It features easy-to-integrate software that monitors usage and assists in managing costs. Energy efficiency is another focus, as the printer complies with ENERGY STAR standards, promoting eco-friendly practices by reducing energy consumption during idle times.

Overall, the HP 2510xi is a robust workhorse designed to meet the demands of modern businesses. With its multifunctionality, impressive print speeds, and user-friendly features, it stands out as an excellent option for professionals looking to enhance their office productivity without sacrificing quality.
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