Printer jam or paper jam
Take out the jammed paper depending on where it is jammed in the machine. Open and close the scanner cover to clear the error.
a Pull the paper tray (1) out of the machine.
1
d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine.
1
b Pull out the jammed paper (1) and press Stop/Exit.
1
e Close the Jam Clear Cover.
Make sure the cover is closed correctly.
c Reset the machine by lifting the scanner cover from the front of the machine and then close it.
If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.
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