Brother DCP-383C, DCP-387C - page 82

74

No Paper Fed The machine is out of paper or

paper is not properly loaded in

the paper tray.

Do one of the following:

Refill the paper in the paper tray, and

then press Mono Start or

Colour Start.

Remove the paper and load it again

and then press MonoStart or

Colour Start.

The Jam Clear Cover is not

closed properly.

Check that the Jam Clear Cover is closed.

(See Printer jam or paper jam on page 75.)

The paper is jammed in the

machine.

See Printer jam or paper jam on page 75.

Out of Memory The machine's memory is ful l. Copy operation in progress

Press Stop/Exit and wait until the other

operations in progress finish and then try

again.

The memory card or USB Flash

memory drive you are using does

not have enough free space to

scan the documents.

Delete unused files from your memory card

or USB Flash memory drive to make some

free space and then try again.

Paper Jam Paper is jammed in the machine. Remove the jammed paper by f ollowing

the steps in Printer jam or paper jam

on page 75.

Make sure the paper length guide is

adjusted to the correct paper side.

Unable to CleanXX

Unable to Init. XX

Unable to Print XX

Unable to Scan XX

The machine has a mechanical

problem.

–OR–

A foreign object such as a clip or

ripped paper is in the machine.

Open the scanner cover and look on the

left, middle and right hand side under the

covers for foreign objects and paper

scraps. If the error message continues,

disconnect the machine from the power for

several minutes, then reconnect it.

Unusable Device

Disconnect device from

front connector & turn

machine off & then on

A broken device has been

connected to the USB direct

interface.

Unplug the device from the USB direct

interface, then press On/Off to turn the

machine off and then on again.

Unusable Device

Please Disconnect USB

Device.

A USB device or USB Flash

memory drive that is not

supported has been connected

to the USB direct interface.

For more information, visit us at

http://solutions.brother.com

Unplug the device from the USB direct

interface.

Wrong Paper Size Paper is not the correct size. Check that the machine's "Paper Size"

setting matches the size of paper in the

tray. (See Paper Size on page 21.)

Error Message Cause Action

Contents

Main If you need to call Customer Service http://www.brother.com/registration/ Compilation and Publication Notice Page Table of Contents Section I General 1 General Information 2 2 Loading documents and paper 9 3 General setup 21 Section II Copy 4 Making copies 26 Section III Direct Photo Printing 5 Printing photos from a memory ca rd or USB Flash memory drive 34 6 Printing photos from a camera 52 Section IV Software 7 Software and Network features 56 Section V Appendixes A Safety and Legal 58 B Troubleshooting and Routine Maintenance 67 C Menu and Features 87 D Specifications 101 E Glossary 114 FIndex 115 Page Using the documentation Symbols and conventions used in the documentation Accessing the Software Users Guide and Network Users Guide Viewing Documentation General Information c d e How to find Scanning i nstructions How to find Network setup instructions (DCP-585CW o nly) Viewing Documentation (For Macintosh)1 a b c d e How to find Scanning instructi ons How to find Network setup instructions (DC P-585CW only) Accessing Brother Support (For Windows)1 Control panel o verview The DCP-385C, DCP-383C, DCP-387C and DCP-585CW have the same control panel keys. LCD display indicati ons Basic Operations b General Setup. Press OK. c d Press OK. You can see the current setting on the LCD: Warning LED indications Loading paper and other print media c a b Loading documents and paper d e f g h i Loading envelopes and post cards About envelopes How to load envelopes and postcards a b If you have problems when printing on envelopes, try the following suggestions: a b Loading photo paper a b c d Removing small printouts from the machine Printable area Acceptable paper and other print media Recommended print media Handling and using print media Brother paper Paper capacity of the pa per tray Choosing the right print media Paper type and size for each ope ration Paper weight, thickn ess and capacity Loading documents Using the scanner glass Document Sizes Supp orted How to load documents a b c General setup 3 Paper settings Paper Type b Sleep Mode LCD display Printing Reports Page Page How to copy Making a single copy b Making multiple copies Making copies 4 Changing copy speed and quality c d e Enlarging or reducing the image copied c d f Making N in 1 copies or a poster (Page Layout) Important c d e f g h 4 Adjusting Brightness and Contrast c d e Contrast c d e Page Page Page Page PhotoCapture Center Operations Printing from a memory card or USB Flash memory drive without a PC Scanning to a memory card or USB Flash memory drive without a PC Using PhotoCapture Center from your computer Printing photos from a memory card or USB Flash memory drive Memory cards or a USB Flash memory drive folder struct ure Getting started 1 2 3 4 5 Entering PhotoCapture mode Print Images View Photo(s) a b d a b c d e a b c d e f g h Enhance Photos e Enhance Skin-Tone a b d f Enhance Scenery a b d f Remove Red-Eye a b d e Monochrome a b d e Page Page Trimming a b d e f a b c PhotoCapture Center print settings Print Speed and Quality a b c Paper options Paper Type a b c Contrast a b c Colour Enhancement a b a b c Borderless printing a b c Date Print a b c Setting your changes as a new default a b Scan to a memory card or USB Flash memory drive Entering Scan mode How to scan to a memory card or USB Flash memory drive a b c d f i h Understanding the Error Messages Printing photos directly from a PictBridge camera PictBridge requirements Setting your digital camera Printing photos from a camera 6 Printing Images a b Printing photos directly from a digital camera (without PictBridge) Printing Images a b c Understanding the Error Messages Page Software and Network features a b c a Appendixes A Safety and Legal Choosing a location To use the machine safely Page Page Important safety instructions IMPORTANT - For your safety Wiring information (U.K. only) Warning - This machine mu st be earthed. LAN connection (DCP-585CW only) Radio interference EU Directive 2002/96/EC an d EN50419 International E NERGY STAR Compliance Statement A European Union Only Legal limitations for copying Trademarks B Troubleshooting If you are having dif ficulty with your m achine Troubleshooting and Routine Maintenance Printing Printing (continued) Troubleshooting and Routine Maintenance 69 Copying Difficulties Scanning Difficulties Printing (contin ued) Software Difficulties PhotoCapture Center Difficulties Troubleshooting and Routine Maintenance 71 Network Difficulties Error and Maintenance messages Page Page Error animation Printer jam or paper jam a b c d e f g h Routine maintenance Replacing the ink cart ridges a b c d e f g Cleaning the outside of the machine a b c d e a Cleaning the machine p rinter platen b Cleaning the paper pick-up roller a b c d e f Cleaning the print head b c Checking the print qual ity b c d e f i j h Checking the print ali gnment b Machine Informatio n Checking the serial n umber b c Packing and shipping the machine d e f g Page C Mode and menu keys On-screen programming Menu table Menu and Features Menu table Network menu (DCP-585CW only) Page Page Menu ( ) (continued) Copy (Default display) Page Page Watermark Copy Settings Page PhotoCapture ( ) Print Settings Page Scan ( ) D General Specifications Page Print media Copy PhotoCapture Center Page Scanner Printer Interfaces Computer requirements Consumable items Network (LAN) (DCP-585CW only) Wireless one-push configur ation E Glossary Index F F E G H M N O P F R S T W