Troubleshooting

Error messages when configuring Wi-Fi Direct from the control panel menu (continued)

Error Message

Cause

Action

 

(For MFC-J2510/J4510DW/

Other devices are trying to connect to the

Make sure there are no other devices trying

 

J4710DW)

Wi-Fi Direct network at the same time.

to connect to the Wi-Fi Direct network and

 

Connection Error

 

then try to configure the Wi-Fi Direct

 

 

settings again.

 

(For DCP-J4110DW,

 

3

 

 

MFC-J2310/J4310DW/

 

 

 

 

 

J4410DW/J4610DW)

 

 

 

Connection Error

 

 

 

(For MFC-J2510/J4510DW/

The Brother machine cannot find your

Make sure your machine and mobile

 

J4710DW)

mobile device.

device are in the Wi-Fi Direct mode.

 

No Device

 

Move the mobile device closer to your

 

(For DCP-J4110DW,

 

Brother machine.

 

 

Move your Brother machine and the

 

MFC-J2310/J4310DW/

 

 

J4410DW/J4610DW)

 

mobile device to an obstruction-free

 

No Device

 

area.

 

 

If you are manually configuring the Wi-Fi

 

 

 

 

 

 

Direct network, make sure you have

 

 

 

entered the correct password.

 

 

 

If your mobile device has a configuration

 

 

 

page for how to obtain an IP address,

 

 

 

make sure the IP address of your mobile

 

 

 

device has been configured via DHCP.

 

 

 

 

 

(For MFC-J2510/J4510DW/

Another mobile device is already connected

After the current connection between your

 

J4710DW)

to the Wi-Fi Direct network where the

Brother machine and another mobile device

 

A device is

Brother machine is the G/O.

has shut down, try configure the Wi-Fi

 

 

Direct settings again. Confirm the

 

already connected.

 

 

 

connection status by printing the Network

 

Press [OK].

 

 

 

Configuration Report (see Network User’s

 

(For DCP-J4110DW,

 

 

 

Guide: Printing the Network Configuration

 

MFC-J2310/J4310DW/

 

Report).

 

J4410DW/J4610DW)

 

 

 

A device is

 

 

 

already connected.

 

 

 

Press [OK].

 

 

 

15