Troubleshooting

I cannot complete the Wi-Fi Direct network setup configuration.
QuestionSolution

 

Are your security settings

Reconfirm the SSID and password.

 

(SSID/password) correct?

When you are configuring the network manually, the SSID and password are

 

 

 

 

displayed on your Brother machine. If your mobile device supports the manual

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configuration, the SSID and password will be displayed on your mobile device’s

 

screen.

 

 

For details on the SSID name, see SSID on page 17.

 

 

 

 

Are you using Android™ 4.0?

Try the one-push configuration using WPS (recommended) and set the Brother

 

(When your mobile device

machine as a G/O.

 

becomes disconnected in

 

 

approximately six minutes

 

 

when using Wi-Fi Direct)

 

 

 

 

 

Is your Brother machine

Move your Brother machine within about 3.3 feet (1 meter) of the mobile device

 

placed too far from your

when you configure the Wi-Fi Direct network settings.

 

mobile device?

 

 

 

 

 

Are there any obstructions

Move your Brother machine to an obstruction-free area.

 

(walls or furniture, for

 

 

example) between your

 

 

machine and the mobile

 

 

device?

 

 

 

 

 

Is there a wireless computer,

Move other devices away from the Brother machine or the mobile device.

 

Bluetooth supported device,

 

 

microwave oven or digital

 

 

cordless phone near the

 

 

Brother machine or the mobile

 

 

device?

 

 

 

 

 

I have checked and tried all of

Turn your Brother machine Off and back On. Then try and configure the Wi-Fi

 

the above, but still cannot

Direct settings again.

 

complete the Wi-Fi Direct

If you are using your Brother machine as a client, confirm how many devices

 

configuration. Is there

 

are allowed in the current Wi-Fi Direct network and then check how many

 

anything else I can do?

 

devices are connected.

 

 

 

 

 

 

I want to make sure that my network devices are working correctly.

Question

Solution

Are your Brother machine and

Make sure you have confirmed all instructions in Make sure you have checked the

mobile device turned on?

following: on page 14.

 

 

Where can I find my Brother

Print the Network Configuration Report (see Network User’s Guide: Printing the

machine's network settings,

Network Configuration Report).

such as IP address?

 

 

 

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