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Brother fax560 Placing a Telephone Call Using CallManage, Customer Support

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Placing a Telephone Call Using CallManage

You must dial the number and wait to hear the other party answer before you pick up the handset to speak.

1 Press One Touch 4.

2 Dial the complete long distance or international number as usual, using One Touch, Speed Dial, Search or the dial pad. (See One Touch Dialing, Speed Dialing and Search, page 7-4to 7-6.)

3 Press Start.

4 Pick up the handset when you hear the other party through the fax machine’s one-way speaker.

Customer Support

If you have questions or want more information*, call CallManage at 1-877-622-5457.

Percent savings and comparisons based on standard rate plans of major carriers with

tariffs in effect as of January 2000. Long distance savings will depend upon the customer’s current carrier for long distance service and his or her calling patterns. Rates updated periodically. Call 1-877-622-5457for latest rate and underlying carrier information. In order to use the CallManage feature you must register for service through CallManage, Inc (toll free) at 1-888-387-9680. Once registered, the One Touch 4 button will access a long distance provider selected by CallManage, Inc. that offers a plan with best average domestic rates based on standard long distance plans of major carriers within the United States. Using the CallManage feature after registering will result in your receiving a long distance telephone bill from CallManage, Inc. Without proper registration, calls made using the One Touch 4 button may not be connected or may default to a standard rate plan offered by the underlying carrier and charges for such calls will appear either on the customer’s local telephone bill as the underlying carrier’s service or on a direct bill from the underlying carrier. The One Touch 4 button should not be used if the customer wishes to use his or her existing primary or dial around carrier for long distance service. Brother International, Corp. is not responsible for long distance service or customer billing. Subject to service availability. All applications are subject to credit approvals.

DO NOT USE THE ONE TOUCH 4 BUTTON TO DIAL 911 – IT WILL NOT ACCESS EMERGENCY SERVICES.

CallManage is a trademark of CallManage, Inc.

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Contents

Page If You Need to Call Customer Service Year 2000 Compliant Brother Numbers Brother fax-backsystem Frequently Asked Questions (FAQs) Brother Bulletin Board For Customer Service Ordering Accessories and Supplies Notice – Disclaimer of Warranties (For USA and Canada) Compilation and Publication Notice Trademarks BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) ONE YEAR Page BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Table of Contents Page Setup Send Auto Dial Numbers and Dialing Options Telephone Services Making Copies Printing Reports Important Information Page 1 Introduction Using This Manual Finding Information About Fax Machines Fax Tones and Handshake ECM (Error Correction Mode) FAX-560Control Panel Overview 2 Location and Connections Caution Choosing a Location Assembly Attach the paper wire extension Attach the paper tray Attach the output paper support Loading the Paper Acceptable Paper Connections Connecting the Machine Special Line Considerations Installing Brother Machine, External Two-Line TAD, and Telephone Multi-LineConnections (PBX) Custom Features on Your Phone Line Connecting an External Telephone Answering Device (TAD) Connecting an External Telephone 3 On-ScreenProgramming User-FriendlyProgramming Function Mode Alternating Displays Function Selection Table Page Page 4 Initial Setup Getting Started Setting Date and Time Choosing Station ID Setting Tone/Pulse Dialing Mode (For Canada Only) Details for Entering Text Inserting spaces Making corrections Setting Up Your Area Code (For USA Only) Setting Beeper Volume Choosing the Handset Volume Setting the Speaker Volume Setting the Ring Volume Memory Storage 5 Setup Receive Basic Receiving Operations Select Answer Mode Setting Ring Delay Easy Receive Setting F/T Ring Time Printing a Reduced Incoming original Setting Paper Size Advanced Receiving Operations Operation from External or Extension Telephone Printing a Fax in Memory Polling 6 Setup Send Automatic Document Feeder (ADF) Manual and Automatic Fax Redial Automatic Transmission Manual Transmission Contrast Basic Sending Operations Memory Transmission Delayed FAX Resolution Advanced Sending Operations Overseas Mode Interrupting Delayed Fax and Polled Transmit Jobs Setting Up for Polled Transmit Canceling a Scheduled Job More Advanced Features (Call Brother fax-backsystem) 7 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing Storing One Touch Dial Numbers Storing Speed Dial Numbers Changing One Touch and Speed Dial Numbers Setting Up Groups for Broadcasting Dialing Options Manual Dialing One Touch Dialing Speed Dialing Dialing Access Codes and Credit Card Numbers Search Redial Broadcasting Tone/Pulse (For Canada Only) Pause Hold 8 Telephone Services Custom Features Distinctive Ring Caller ID Printing the Caller ID Log Viewing the Caller ID Log Returning a Call from the Log Call Waiting Caller ID Sending a Fax Using CallManage CallManage (For USA Only) Registration with CallManage Placing a Telephone Call Using CallManage Customer Support 9 Making Copies Copy Functions Making a Single Copy Copy Options: Single or Multiple Copies Reduce/Enlarge, Sort/Stack Page To Print a Report 10 Printing Reports Fax Machine Settings and Activity Transmission Verification (Xmit) Report Activity Report Interval 11 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only International Energy Star Compliance Statement Industry Canada Compliance Statement (For Canada Only) Federal Communications Commission Compliance Notice (For USA Only) Important Safety Instructions Troubleshooting Error Messages Page Page If You Are Having Difficulty with Your Fax Machine Phone Line or Connections Sending Faxes Handling Incoming Calls Routine Maintenance Cleaning the Scanner Cleaning the Print Head Replacing the Print Cartridge Specifications Index Page Page Remote Fax Options Setting Up Fax Storage Programming Paging Number Programming a Fax Forwarding Number Turning On Fax Storage Changing Remote Access Code Using Remote Retrieval Aceess Code Retrieving Fax Messages Visit us on the World Wide Web http://www.brother.com