12 Troubleshooting and Routine Maintenance

Troubleshooting

If you can’t resolve a difficulty with your fax machine using this manual, please see page i for Brother Numbers to call for assistance.

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.

If you need additional help, call the Brother fax-back system. (See Brother Numbers, page i)

CHANGE CARTRIDGE

The ribbon is used up and printing is not

possible. Replace the ribbon or the ribbon

 

 

cartridge with a new one. (See Replacing the

 

Print Cartridge, page 12-8.)

CHECK

PAPER

PRESS

START KEY

CHECK

PAPER

The fax machine is out of paper, or the paper is not properly loaded. After you load paper, press Start.

The paper is jammed in the fax machine.

1 Remove any paper that is not jammed.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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