Manuals / Brands / Computer Equipment / Fax Machine / Brother / Computer Equipment / Fax Machine

Brother fax560 If You Are Having Difficulty with Your Fax Machine, Printing or Receiving Faxes

1 83

Download 83 pages, 1.42 Mb

NO RESPONSE/BUSY

NOT REGISTERED

PRINTER FAULT

TOP COVER OPEN

The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.

You’ve tried accessing a One Touch or Speed Dial location with no number assigned to it. See pages 7-1to 7-2for information about storing One Touch or Speed Dial numbers.

The print head has overheated. Unplug the fax machine and wait 30 minutes for it to cool.

The top cover is not closed completely.

If You Are Having Difficulty with Your Fax Machine

If you think there is a problem with your fax machine, make a copy first. If the copy looks good, the problem is probably not your fax machine. Check the difficulties below and follow the troubleshooting tips.

Printing or Receiving Faxes

Condensed Print and Horizontal Streaks;

Top and Bottom of Sentences Cut Off

If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).

Vertical Black Lines When Receiving

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).

12 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Contents

Page If You Need to Call Customer Service Year 2000 Compliant Brother Numbers Brother fax-backsystem Frequently Asked Questions (FAQs) Brother Bulletin Board For Customer Service Ordering Accessories and Supplies Notice – Disclaimer of Warranties (For USA and Canada) Compilation and Publication Notice Trademarks BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) ONE YEAR Page BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Table of Contents Page Setup Send Auto Dial Numbers and Dialing Options Telephone Services Making Copies Printing Reports Important Information Page 1 Introduction Using This Manual Finding Information About Fax Machines Fax Tones and Handshake ECM (Error Correction Mode) FAX-560Control Panel Overview 2 Location and Connections Caution Choosing a Location Assembly Attach the paper wire extension Attach the paper tray Attach the output paper support Loading the Paper Acceptable Paper Connections Connecting the Machine Special Line Considerations Installing Brother Machine, External Two-Line TAD, and Telephone Multi-LineConnections (PBX) Custom Features on Your Phone Line Connecting an External Telephone Answering Device (TAD) Connecting an External Telephone 3 On-ScreenProgramming User-FriendlyProgramming Function Mode Alternating Displays Function Selection Table Page Page 4 Initial Setup Getting Started Setting Date and Time Choosing Station ID Setting Tone/Pulse Dialing Mode (For Canada Only) Details for Entering Text Inserting spaces Making corrections Setting Up Your Area Code (For USA Only) Setting Beeper Volume Choosing the Handset Volume Setting the Speaker Volume Setting the Ring Volume Memory Storage 5 Setup Receive Basic Receiving Operations Select Answer Mode Setting Ring Delay Easy Receive Setting F/T Ring Time Printing a Reduced Incoming original Setting Paper Size Advanced Receiving Operations Operation from External or Extension Telephone Printing a Fax in Memory Polling 6 Setup Send Automatic Document Feeder (ADF) Manual and Automatic Fax Redial Automatic Transmission Manual Transmission Contrast Basic Sending Operations Memory Transmission Delayed FAX Resolution Advanced Sending Operations Overseas Mode Interrupting Delayed Fax and Polled Transmit Jobs Setting Up for Polled Transmit Canceling a Scheduled Job More Advanced Features (Call Brother fax-backsystem) 7 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing Storing One Touch Dial Numbers Storing Speed Dial Numbers Changing One Touch and Speed Dial Numbers Setting Up Groups for Broadcasting Dialing Options Manual Dialing One Touch Dialing Speed Dialing Dialing Access Codes and Credit Card Numbers Search Redial Broadcasting Tone/Pulse (For Canada Only) Pause Hold 8 Telephone Services Custom Features Distinctive Ring Caller ID Printing the Caller ID Log Viewing the Caller ID Log Returning a Call from the Log Call Waiting Caller ID Sending a Fax Using CallManage CallManage (For USA Only) Registration with CallManage Placing a Telephone Call Using CallManage Customer Support 9 Making Copies Copy Functions Making a Single Copy Copy Options: Single or Multiple Copies Reduce/Enlarge, Sort/Stack Page To Print a Report 10 Printing Reports Fax Machine Settings and Activity Transmission Verification (Xmit) Report Activity Report Interval 11 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only International Energy Star Compliance Statement Industry Canada Compliance Statement (For Canada Only) Federal Communications Commission Compliance Notice (For USA Only) Important Safety Instructions Troubleshooting Error Messages Page Page If You Are Having Difficulty with Your Fax Machine Phone Line or Connections Sending Faxes Handling Incoming Calls Routine Maintenance Cleaning the Scanner Cleaning the Print Head Replacing the Print Cartridge Specifications Index Page Page Remote Fax Options Setting Up Fax Storage Programming Paging Number Programming a Fax Forwarding Number Turning On Fax Storage Changing Remote Access Code Using Remote Retrieval Aceess Code Retrieving Fax Messages Visit us on the World Wide Web http://www.brother.com