6 - 11 TROUBLESHOOTING
JAM C (paper jam where the paper comes out of the printer)
If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow
the steps below:
1
Open the back cover and release the fusing unit pressure release levers.
Figure 6-8
2
Remove the jammed paper by pulling it out slowly.
Figure 6-9
If you have the duplex unit installed, open the duplex back cover and then the duplex inside unit first
before opening the back cover of the printer.
JAM C