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Brother MFC-240C Scanning Difficulties, Software Difficulties, PhotoCapture Center Difficulties, Copying Difficulties (Continued)

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Poor copy results when using the

ADF.

Try using the scanner glass. (See Using the scanner glass on page 9.)

Scanning Difficulties

Difficulty Suggestions

TWAIN/WIA errors appear while

scanning.

Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In

PaperPort® SE with OCR, click File, Scan and choose the Brother TWAIN/WIA

driver.

Poor scanning results when using

the ADF.

Try using the scanner glass. (See Using the scanner glass on page 9.)

Software Difficulties

Difficulty Suggestions

Cannot install software or print Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair

and reinstall the softwar e.

‘Device Busy’ Make sure the machine is not showing an error message on the LCD.

PhotoCapture Center® Difficulties

Difficulty Suggestions

Removable Disk does not work

properly. 1 Have you installed the Window s® 2000 update? If not, do the following:

1) Unplug the USB cable.

2) Install the Windows® 2000 update, and see the Quick Setup Guide. After

the installation the PC will be automatically restarted.

3) Wait abou t 1 minute after you restart th e PC, and then connect the USB

cable.

2 Take out the media card and put it back in again.

3 If you have tried ‘Eject’ from within Windows®, take out the media card before

you continue.

4 If an error message appears when you try to eject the media card, it means

the card is being acce ssed. Wait a while a nd then try again.

5 If all of the above do not work, turn off your PC and machine, and then turn

them on again. (You will ha ve to unplug the powe r cord of the machin e to turn

it off.)

Cannot access Removable Disk

from Desktop icon.

Make sure you have put the media card int o the media slot.

Copying Difficulties (Continued)

Difficulty Suggestions

Contents

Main If you need to call Customer Serv ice http://www.brother.com/registration/ Brother numbers Register your product http://www.brother.com/registration/ FAQs (frequently asked que stions) http://solutions.brother.com For Customer Service Service Center Locator (USA only) Service Center Locations (Canada only) Brother fax back system (USA only) Ordering accessories and supplies http://www.brothermall.com Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice Brother One Year Limited Warranty and Replacement Service (USA only) Brother One Year Limited Warranty and Replacement Service (USA only) BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Table of Contents Section I General 1 General Information 2 Loading documents and paper 3 General setup Section II Fax 5 Sending a fax 6 Receiving a Fax 7 Telephone Services and External devices 8 Dialing and storing numbers 9 Printing Reports Section III Copy 10 Making copies Section IV Walk-up Photo Printing 11 PhotoCapture Center 12 PictBridge Section V Software 13 Software features Section VI Appendixes A Safety and Legal B Troubleshooting and Routine Maintenance Page Section I General Using the documentation Symbols and conventions used in the documentatio n General Information Accessing the Software Users Guide Viewing Documentation Viewing Documentation (For Windows) a b a b c d e How to find Scanning instructions Accessing Brother Support (For Windows)1 Control panel overview Page Loading documents Using the ADF Document Sizes Supported Recommended environment Loading documents and paper Using the scanner glass Document Sizes Supported How to load documents a b c Scanning area Acceptable paper and other media Recommended media Handling and using media Paper capacity of the output paper tray Brother paper Choosing the right me dia Paper type and size for each operation Paper weight, thickness and capacity Loading paper, envelopes and other media Loading paper and other media a b c e f g h Loading envelopes and post cards a b a b c Printable Area On/Off key Turning the machine off a Turning the machine on General setup 3 Paper settings Paper Type a b Paper Size Volume Settings Automatic Daylight Savings Time LCD display Security features 4 TX Lock Setting and changing the TX lock password Setting up the password b c Turning TX Lock off a b Section II Fax Sending a fax Entering Fax mode Faxing from the ADF b c Faxing from the scanner g lass Broadcasting (Black & White only) c d e Additional sending operations Changing fax resolution To change the fax resolution for the next fax 5 c To change the default fax resolution b c Dual access (Black & White only) Real time transmission b c Sending in real time for the next fax only b c Overseas Mode a b c d Sending a fax manually a b c e Out of Memory message Receive modes Receiving a Fax 12/10 11:53 Fax12/10 11:53 Fax 6 Using receive modes Fax only Fax/Tel Manual External TAD a b Easy Receive If Easy Receive is On:6 If Easy Receive is Off:6 a b 6 Additional receiving operations Printing a reduced incomin g fax d b c Telephone Services and External devices Telephone services Distinctive Ring What does your telephone company's Distinctive Ring do? What does Brother's Distinctive Ring do? Do you have Voice Mail? a b c Turning off Distinctive Ring a b c d Printing Caller ID List a b c d Connecting an external TAD (telephone answering device) Connections a b c d e f Recording an outgoing message (OGM) on an external TAD a a b c d Multi-line connections (PBX) External and extension phones Connecting an external or extension telephone Using external and extension telephones If you answer a call and no one is on the line: Using a cordless external telephone a b c d e Dialing and storing numbe rs Fax Redial Storing numbers Storing a pause Storing Speed-Dial numb ers a b c a b Setting up groups for broadcasting a b c Dialing access codes and credit card numbers Printing Reports 9 Fax reports Transmission Verification Report a b Reports How to print a report a b Page How to copy Entering Copy mode c Making a single copy Making copies Copy options Changing copy quality c d e f a c d 10 e f Making N in 1 copies or a poster Important c e f g h i c d f e Page Page Page PhotoCapture Center PhotoCapture Center Operations Printing from a media card without a PC Using PhotoCapture C enter from your computer Using media cards 11 Media card folder structure How to print from a media card a d b c a b c d e a b c d e PhotoCapture Center print settings Cropping a b Borderless printing Understanding the Error Messages 12 Before Using PictBridge PictBridge requirement s Using PictBridge PictBridge Printing Images a b DPOF printing Understanding the Error Messages Page Page Software features a b c a Appendixes A Choosing a location Safety and Legal To use the machine safely Page Page Important safety instructions Page Page Federal Communications Commission (FCC) Declaration of Conformity (USA only) Industry Canada Compliance Statement (Canada only) Legal limitations for copying Trademarks B Troubleshooting If you are having difficulty with your machine Troubleshooting and Routine Maintenance Printing Printing (Continued) Printing Received Faxes Phone Line or Connections Receiving Faxes Sending Faxes Troubleshooting and Routine Maintenance Handling Incoming Calls Menu Setting Difficulties Copying Difficulties Sending Faxes (Continued) Scanning Difficulties Software Difficulties PhotoCapture Center Difficulties Copying Difficulties (Continued) Error messages Page Page Transferring your faxes or Fax Journal report Transferring faxes to another fax machine a b Transferring Fax Journal report to another fax machine a b Document jam Document is jammed in the top of the ADF unit a b c Page e f g h Dial Tone Routine maintenance Replacing the ink cartri dges a b c d e M f Cleaning the outside of t he machine a b c d e a b Cleaning the machine printer platen a Cleaning the paper pick-up roller f a b c d e b c Checking the print quality b c d e f h i j Checking the printing alignment b Machine Information Checking the serial number a Packing and shipping the machine a b d e f g h Page C Menu keys On-screen programming Menu table a b c Page Menu Table Page Page Page Page Page Page Entering Text Putting spaces Making corrections Repeating letters Special characters and symbols D General Specification s Page Print media Fax Page Copy PictBridge Scanner Printer Interfaces Computer requirements Consumable items E Glossary Page Page Index F A B C D F G H I J O P Q R S T V W Page Visit us on the World Wide Web http://www.brother.com