If your printout has black or white dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem.
a Make sure that the machine is in the Ready mode.
b Press Menu.
c Press a or b to display Print Reports. Press Print Reports.
d Press a or b to display Drum Dot
Print.
Press Drum Dot Print.
e The machine will display Press Start. Press Start.
f Leave the machine turned on for
10 minutes for the internal fan to cool the extremely hot parts inside the machine.
g After the machine has cooled down, turn off the machine’s power switch.
Routine maintenance
h Press the front cover release button and then open the front cover.
i Take out the drum unit and toner | A |
cartridge assembly. |
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