Troubleshooting

If the machine stops operating correctly, check the following possible problems before requesting service. If the problem persists, contact your retailer or the nearest authorized service center.

Symptom	Probable Cause	Remedy	Reference
Symptom	Probable Cause	Remedy	Reference
	The machine is not turned on.	Turn on the machine.	page 11

	The start/stop button was not	Press the start/stop button.	page 49
	pressed.	Press the start/stop button.	page 49
The sewing	pressed.

	The presser foot lever is raised.	Lower the presser foot lever.	–
machine does	The presser foot lever is raised.	Lower the presser foot lever.	–
not operate.
not operate.	The start/stop button was pressed,	Do not use the start/stop button
		Do not use the start/stop button
		when the foot controller is con-
	even though the foot controller is	when the foot controller is con-	page 49
	even though the foot controller is	nected. To use the start/stop button,	page 49
	connected.	nected. To use the start/stop button,
	connected.	disconnect the foot controller.
		disconnect the foot controller.

	The needle is incorrectly installed.	Correctly install the needle.

	The needle clamp screw is loose.	Use the screwdriver to firmly tighten	page 35
	The needle clamp screw is loose.	the screw.	page 35
		the screw.
	The needle is bent or blunt.	Replace the needle.

	The combination of fabric, thread	Select a thread and needle that are
	The combination of fabric, thread	appropriate for the type of fabric	page 33
	and needle is not correct.	appropriate for the type of fabric	page 33
	and needle is not correct.	being sewn.
		being sewn.

	The presser foot that is used is not	Attach the presser foot that is appro-
	appropriate for the type of stitch that	priate for the type of stitch that you	page 128
	you wish to sew.	wish to sew.
	The upper thread tension is too tight.	Loosen the upper thread tension.	page 54

The needle	The fabric is pulled too much.	Lightly guide the fabric.	–

	The spool is incorrectly installed.	Correctly install the spool.	page 24
breaks.	The spool is incorrectly installed.	Correctly install the spool.	page 24

	The area around the hole in the nee-	Replace the needle plate.	–
	dle plate is scratched, or has a burr	Contact your retailer or the nearest	–
	on it.	authorized service center.

	The area around the hole in the	Replace the presser foot.	–
	presser foot is scratched, or has a	Contact your retailer or the nearest	–
	burr on it.	authorized service center.

	The shuttle is scratched, or has a	Replace the shuttle.	–
	The shuttle is scratched, or has a	Contact your retailer or the nearest
	burr on it.	Contact your retailer or the nearest
	burr on it.	authorized service center.
		authorized service center.

		Incorrect bobbins will not work
	A bobbin designed specifically for	properly. Only use a bobbin	page 18
	this machine is not used.	designed specifically for this	page 18
	this machine is not used.	designed specifically for this
		machine.

CONTENTS GETTING READY SEWING BASICS UTILITY STITCHES APPENDIX

INDEX

Troubleshooting 137

PC-420, PC-420PRW specifications

The Brother PC-420PRW and the PC-420 are versatile computerized sewing machines that cater to the needs of both beginner and advanced sewists. Known for their user-friendly design and advanced features, they deliver exceptional performance across a wide range of sewing applications.

One of the standout features of both models is their expansive selection of built-in stitches. The PC-420PRW boasts 294 unique stitch patterns, including quilting, decorative, and standard utility stitches, while the PC-420 offers a slightly lower count of 67 stitches. This variety allows users to explore their creativity and tackle diverse projects, from garment making to home décor.

Efficiency is enhanced by the automatic needle threader, a valuable addition that simplifies the threading process and minimizes frustration, especially for beginners. Furthermore, both machines incorporate an adjustable sewing speed control that allows users to dictate the pace of their work, providing greater precision for intricate tasks.

The Brother PC-420PRW and PC-420 are equipped with a spacious work area, making it easier to handle larger projects or bulky materials. Both models feature an integrated dual stich system, which enhances stitch quality and accuracy. This is particularly beneficial for quilting, as it ensures consistent results even on layered fabrics.

For sewing enthusiasts looking to personalize their projects, the machines come with a variety of included feet for different sewing techniques. From a walking foot for even feeding of multiple layers to a zigzag foot for decorative stitching, users have the right tools at their fingertips. The convenient LCD display screen on both models allows for easy navigation and selection of stitches, adjustments, and settings.

Another important aspect of these machines is their durability and build quality. Designed with sturdy components, they provide reliability and longevity, which are crucial for those who sew regularly. The lightweight design, paired with a built-in carrying handle, allows for easy transport, making them suitable for sewing classes or retreats.

In conclusion, the Brother PC-420PRW and PC-420 stand out in the sewing machine market with their extensive feature sets, user-friendly technology, and robust build. Whether you are a beginner looking to learn or an advanced sewist seeking sophisticated functionality, these machines are excellent choices that promise to enhance your sewing experience.

Brother PC-420PRW manual Troubleshooting

Models: PC-420 PC-420PRW

Troubleshooting

Probable Cause

Remedy

Troubleshooting 137

PC-420, PC-420PRW specifications