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Allied Telesis AT-2931SX Troubleshooting, Chapter, ˆ “Software Problems and Solutions” on page

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Chapter 6

Troubleshooting

This chapter describes troubleshooting procedures. It contains the following sections:

“Verifying the Correct Drivers are Loaded” on page 74

“Software Problems and Solutions” on page 76

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Allied Telesis AT-2931SX manual Troubleshooting, Chapter, ˆ “Verifying the Correct Drivers are Loaded” on page

Contents

Gigabit Ethernet Network Adapter User’s GuideAdvanced Control Suite for the AT-2931SX VersionCopyright 2005 Allied Telesyn, Inc Chapter 3 Installing BACS on Windows 2000 and Windows 2003 Systems ContentsChapter 2 AT-2931SX Broadcom Advanced Control Suite BACS Applications AT-2931SX BASP Configuration Scripts for Red Hat Distributions ContentsUninstalling the RPM Package Installing the TAR ArchiveFigures Preface Symbol Safety Symbols Used in this DocumentMeaning DescriptionPreface Where to Find Web-based GuidesContacting Allied Telesyn Management Software UpdatesOnline Support Email and Telephone Support Returning Products Sales or Corporate InformationChapter Advanced Server Program OverviewAT-2931SX Broadcom Advanced Server Program BASP Overview AT-2931SX Broadcom Advanced Control Suite BACS Features Virtual LAN VLANs AT-2931SX BASP for Windows 2000 and WindowsFailover and Load Balance Virtual LAN VLAN AT-2931SX BASP for LinuxFailover and Load Balance Chapter AT-2931SX Broadcom Advanced Control Suite BACS ApplicationsOverview Information Provided by the BACS Applications BACS Features Installing with the GUI Installing the AT-2931SX BACS Application2. Click Next in Broadcom Management Programs Setup Using Silent Installation 2. Click Next in Broadcom Management Programs Setup Updating the AT-2931SX BACS ApplicationRemoving the AT-2931SX BACS Application 4. In InstallShield Wizard, click Remove, and then click NextInitializing the AT-2931SX BACS Application Configuring the AT-2931SX BACS Application Figure 2. Vital Sign Tab ˆ Network Status The following network status information is provided Resources This section describes the Resources Tab. See Figure Figure 4. Hardware Tab The Hardware Tab contains the following fields Figure 5. Network Test Tab Figure 6. Diagnostics Tab If an AT-2931SX adapter is disabled, team statistics are not displayed IEEE 802.3 Statistics General StatisticsCustom Statistics ˆ MAC Rx w/ no Pause Command. MAC control frames with no pause command Configuring Teaming members is restored fallback, the restored team members resumes the handling the traffic To create a team, perform the following procedure Creating a Team1. From the Tools menu, click Create a Team as shown in Figure Figure 10. Advanced Control Suite 2 MenuFigure 11. New Team Configuration Figure 12. New Team Configuration Menu, Creating a Team Modifying a Team ˆ Add a VLAN ˆ Remove a team or a VLAN Adding a VLAN Viewing the Team Properties and Statistics2. From the Team Properties Tab, click Add VLAN 3. Click Remove VLAN Displaying VLAN Properties and Statistics and Running VLAN TestsSaving and Restoring a Configuration ˆ “Installing the AT-2931SX BASP” on page Installing BACS on Windows 2000 and Windows 2003 Systemsˆ “Uninstalling the AT-2931SX BASP” on page ChapterFor BASP installation procedures, refer to Chapter 2, “AT-2931SX Installing the AT-2931SX BASPBroadcom Advanced Control Suite BACS Applications” on page Uninstalling the AT-2931SX BASP Chapter Installing BACS on a Linux SystemBASP Driver for Linux Packaging basplnx-version.i386.tgz is the tar archive for i386 platform Installing BASPInstalling the BASP Source RPM Package for Red Hat and United Linux Installing the AT-2931SX BASP TAR Archive Filename AT-2931SX BASP FilesDescription man page for baspcfg utility baspcfg.8Table 3. Contents of the release.txt File Continued FilenameThe configuration script name must be prefixed with team Command commandswhere ParameterDescription ParameterAdvanced Control Suite for the AT-2931SX Adapter User’s Guide Script AT-2931SX BASP Configuration Scripts for Red Hat DistributionsDescription Broadcom NICE Patches To uninstall a RPM package, perform the following procedure Uninstalling the RPM Packageand to reboot the system reboot1. Backup the original team configuration script Removal of Physical Interface in Generic Trunking and 802.3ad Modeteam-gec is the name of the configuration script 3. Stop the running teamAT-2931SX BASP SNMP Agent for Linux Installing the TAR ArchiveSNMP Files Installing the RPM PackageFilename DescriptionUninstalling the RPM Package Both Source and Binary Known ProblemsFilename DescriptionChapter Key Protocols and Interfacesˆ “Adapter Teaming” on page ˆ “Failover Teaming” on page ˆ “VLANs Overview” on pageSmart Load Balancing SLB Adapter TeamingGeneric Link Aggregation Trunking Link Aggregation 802.3adSmart Load Balance Auto Failback Disable Failover Teaming VLANs Overview Table 8. Example VLAN Network Topology ComponentDescription Component VLANs Support Adaptive Interrupt Frequency Dual DMA ChannelsDescription 32-bit or 64-bit PCI Bus Master ASIC with Embedded RISC Processorˆ “Software Problems and Solutions” on page TroubleshootingChapter ˆ “Verifying the Correct Drivers are Loaded” on pageVerifying the Correct Drivers are Loaded Module LinuxSize Used bySoftware Problems and Solutions Problem Team configuration is not retained when you edit it AT-2931SX Broadcom Advanced Server Program BASP Chapter Manageability Featuresˆ “CIM” on page ˆ “SNMP” on page Page SNMP AT-2931SX BASP Extensible- agent