5 Maintaining the Printer
Cleaning the Platen Roller
Dirt and debris on the platen roller can cause the roller to feed paper into the printer at an angle and degrade the quality of the printed image.
a Make sure that the printer is turned on and that no paper is loaded.
Note
If paper is loaded when you attempt to clean the platen roller, a form feed will be executed and the paper will be ejected.
b Insert the cleaning sheet into the paper input slot. The text “CLEANING SHEET” should be upright and face the front of the printer, as shown. The roller will pull the cleaning sheet into the starting position.
c Remove the backing paper on the upper half of the cleaning sheet, as shown.
Note
Do not remove the backing paper from the lower half of the cleaning sheet.
d Press the 
(Feed) button for more
than two seconds. The printer will feed and eject the cleaning sheet.
Note
• Do not attempt to clean the platen roller with any material other than the cleaning sheet.
• The cleaning sheet is for cleaning the platen roller only. Do not use it to clean any other part of the printer.
• Contact Brother or your reseller for a replacement cleaning sheet.
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