BT 1000 Help

23

Help

HELP

Your does not receive Caller

Display messages

To receive and display messages you must

subscribe to the Caller Display and Call Waiting

services on your line.

For further information, call BT free on

Freefone 0800 800150 (residential customers)

or Freefone 0800 800152 (business customers)

or your Service Provider.

Phone does not ring

Check that the ringer volume is not turned

down too low.

Check that no other phones on the same line

have been left off the hook.

Do you have too many phones in your home?

(See ‘How many phones can you have?’ page 25.)

Screen does not work properly

Check that the mains power has been connected

correctly.

The battery cover must be fitted correctly in

order for your to work.

E-Mail Help

I have not received any incoming E-Mail.

You must dial the server to collect any E-Mail

waiting there for you. Just press the MAIL

button, followed by SEND/RECEIVE.

Why do some of my E-Mails get returned to

me by the Postmaster?

This could be because an incorrect E-Mail

address has been used. Please double check

to make sure that you have addressed your

mail correctly.

Why do some of E-Mails I receive have = in

between words?

This is because some of your mail has been

re-formatted as it has passed through the

internet. Please ignore the = symbols as

you read through your mail.

When I enter my password, only stars appear

on the screen?

Stars are used to display the password to keep

this information private.

I sometimes receive E-Mails with

attachments removed?

The is for text messages only and

is unable to receive attachments or pictures.

Contents

Main Page Page At a glance Your Screen Key features In this guide For your records Personal Emergency Numbers Introduction Your has been designed for ease of use and made to the high standards set by BT. Unpacking your Plan the location of your Installation to the telephone line socket Follow these steps to set up your ready for use. Important to the + socket and switch on important information Using your To preview dial To redial the last number To adjust the screen contrast To make a call + Mail To set up an E-Mail or fax Please Note * IMPORTANT To create and send an E-MailTo turn OFF BT Call Waiting To receive an E-Mail To keep a copy of your E-Mail Received Messages To send a fax To keep a copy of your Fax Calls To view the Calls List New Calls light To delete a single entry in a Calls List Caller Display Call Waiting Caller Display Text messages To delete all entries in a calls list To answer a call waiting whilst on a call Directory To add an entry To delete an entry To dial a directory entry Copying numbers into the directory To copy a phone number To set different ring tones for directory entries (works with BTs Caller Display Service). Town Centre To select a Town Centre Street To restore a deleted street Classified To find a company nationally in Classified Advertising Assistant To use the calculator To open an additional feature Calendar To use the notepad To adjust the settings of your Connecting to a switchboard # General Warning Maintenance Service If you have to return your Help E-Mail Help Page Connection Information Guarantee Technical information Index APPROVED Offices in Europe, North America, Japan and Asia Pacific.