BT 1000 manual Mail Help

Help

Your does not receive Caller Display messages

To receive and display messages you must subscribe to the Caller Display and Call Waiting services on your line.

For further information, call BT free on

Freefone 0800 800 150 (residential customers) or Freefone 0800 800 152 (business customers) or your Service Provider.

Phone does not ring

Check that the ringer volume is not turned down too low.

Check that no other phones on the same line have been left off the hook.

Do you have too many phones in your home? (See ‘How many phones can you have?’ page 25.)

Screen does not work properly

Check that the mains power has been connected correctly.

The battery cover must be fitted correctly in

order for your to work.

E-Mail Help

I have not received any incoming E-Mail.

You must dial the server to collect any E-Mail waiting there for you. Just press the MAIL button, followed by SEND/RECEIVE.

Why do some of my E-Mails get returned to me by the Postmaster?

This could be because an incorrect E-Mail address has been used. Please double check to make sure that you have addressed your mail correctly.

Why do some of E-Mails I receive have = in between words?

This is because some of your mail has been re-formatted as it has passed through the internet. Please ignore the = symbols as you read through your mail.

When I enter my password, only stars appear on the screen?

Stars are used to display the password to keep this information private.

I sometimes receive E-Mails with attachments removed?

The is for text messages only and is unable to receive attachments or pictures.

HELP

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