Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678

Telephone problems

Possible cause

Solution

 

 

 

No display appears.

The batteries may be flat or dead.

Recharge or replace the batteries.

 

The handset may be switched off.

Switch the handset on, see page 14.

 

 

 

No dial tone.

The telephone line cord may not

Check that the telephone line cord

 

be plugged into the phone socket

is plugged in and that the base

 

or the base station may not be

station is connected to the mains

 

connected to the power supply.

power and is switched on.

 

 

 

You cannot link up with the base station.

The base station may not be connected to the power supply.

Is the display flashing ?

You are out of range of the base.

The batteries could be low or flat.

Your handset could be registered to the wrong base.

Check that the mains power cable is connected at the base and switched on.

Move closer to the base station.

Charge the handset batteries or replace them if necessary.

If using more than one base station, check that you are connected to the correct base. See page 26.

HELP

No ring on the handset.

The ringer volume may be

To adjust the ringer volume on the

 

switched off.

handset. See page 21.

 

Base station may not be properly

Check that the base station is

 

connected.

plugged into the phone socket and

 

 

that the base station is plugged into

 

 

the mains power and switched on.

 

 

 

Buzzing noise on my radio, TV,

Sometimes, your Synergy 3200 SMS

It is recommended that you place

computer or hearing aid.

can interfere with other electrical

your Synergy 3200 SMS and other

 

equipment if it is placed too close.

Synergy/ DECT GAP compatible

 

 

handsets at least one metre away

 

 

from such appliances to avoid any

 

 

risk of interference.

 

 

 

The base station is not charging the handset

Power adaptor might not be properly plugged into the base station.

You could be using the wrong power adaptor.

The handset might not be in the charger correctly.

The batteries may not be fitted correctly.

Check that the base station is plugged into the mains socket and switched on.

Check you are using the correct power adaptor, item code 872260.

Check that your handset has slotted correctly into the base station charger.

Make sure the batteries are correctly fitted into the handset.

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BT 3200 SMS manual Telephone problems Possible cause Solution, No display appears