Telephone problems Possible cause, Solution | BT 3200 SMS instruction

Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678

Telephone problems

Possible cause

Solution

Cannot adjust an option in the base station.

Someone else might be making changes via another handset?

Try again when the other handset user has finished.

SMS messages cannot be sent and screen displays unable to send.

The base station power supply or telephone line cord might not be properly connected.

Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket.

There might be a fault on the line.

You might have deleted the server number in error.

Check your telephone line is working properly.

Call the Synergy SMS Helpline for assistance on 0906 302 0069 (calls are charged at 50p per minute open from 9am to 5:30pm Mon–Fri).

Your SMS memory might be full.

More than one SMS product plugged into the line.

Delete unwanted text messages, see your Using SMS guide.

Remove other products.

HELP

Customer Helpline

If you are still experiencing difficulty,call the Synergy Helpline on 08706 058 047.

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BT 3200 SMS manual Telephone problems Possible cause, Solution

Contents

BT Synergy 3200 SMS Page Handset At a glance 29 Jun 1025 Base Quick Guide Information for the handset settings Menu Structure DD/MM HH/MM Menu Structure This guide Using the telephone Dect Introduction One telephone line cord One belt clip Unpacking your Synergy 3200 SMSFor your records Cleaning Safety informationGeneral Environmental Install the batteries Setting upConnect the power supply to the base Use it Battery low warning Fit the belt clip onto the back of the handset if required Connect the telephone line cord to the base station Making and receiving calls Using the telephone You reach Handset Menu HandsfreeRedial Name and number Phonebook SecrecyReach Ed. Phonebook Add Entry Hold the UP button until a To enter a pause in a stored numberTo dial a number from Phonebook Phonebook Reach Ed. Phonebook To edit Phonebook names and numbersReach Edit Entry To delete a Phonebook name and number Babycall Paging handsetsBaby call Off Room monitor modeMonitor mode Time and date Handset settings button To Keypad Lock and pressSelect On Press the UP button to select Out of Range Key Press, Low Battery orTo Handset Menu and press Use the Down button to scroll To name a handsetScroll to Handset Name Name already set To adjust the base ringer volume Base settings Use the Down button to Scroll to Setup and pressScroll to PIN Code and press Show NEW Code? Default settings are Earpiece volume Scroll to Default and pressDisplay will flash Base 1 Then Synergy Caller Display Caller Display and Call WaitingCaller information not available 0800 800 Calls list Call Waiting When the number you wantTo delete To delete is displayed, press At the base To register a handset to the baseAt the handset Press the UP or Down button To de-register a handset from the base Handset is registeredHandset Shows Confirm? To register a handset to a different make of base station Setting 0000 and pressTo see the base station identity Number Transferring calls Internal callsTo make an internal call to another handset Until Internal Call is During a call with an external Three-way conversationCaller Press the button Select On or Off To switch ring priority setting on/offRing Priority and press Replacing the handset batteries Help No display appears Telephone problems Possible cause Solution Solution Telephone problems Possible cause General information Guarantee Switchboard external line access code Switchboard compatibilityTechnical information Recall To Pabx Setup To SetupTo Pabx Display shows PIN Code? Index REN Ringer Equivalence Number TTE Offices worldwide