8474 Studio 3500 UG Iss2 [2] 25/10/07 16:37 Page 51

BT Studio 3500 – Issue 1 – Edition 2.1 –02.04.07 – 7999

Help 51

Base or handset does not ring

Check that the ringer volume has not been set too low or Off, see page 39 and 44.

Keypad does not seem to work

Check that the keypad lock is not on, see page 18.

Try removing the batteries and putting them back again.

Incoming caller’s number is not displayed even though you have Caller Display

Caller has to allow their number to be sent. It has been withheld or is unavailable.

Answering machine will not record new messages

Is the recording memory full? Play and delete messages, see pages 28-29.

Is the OGM set to Answer Only? Change the OGM to Answer & Record, see page 33.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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BT Studio 3500 Base or handset does not ring, Keypad does not seem to work, Answering machine will not record new messages