Troubleshooting 5

External effects aren’t working.

Effects processor is not plugged in or turned on.

Aux outputs of mixer aren’t connected to inputs of processor or processor’s outputs aren’t connected to mixer’s inputs.

Mixer’s effects return signal is too low.

Make sure unit is plugged in and turned on.

Make sure the mixer’s aux outputs are connected to the processor’s inputs and that the processor’s outputs are connected to the mixer’s aux inputs.

Turn up the output of the effects processor or turn up the mixer’s AUX RET A LEVEL or

EFFECTS / AUX RET B LEVEL in the master section.

LED meters not working.

Computer does not see the Multimix.

Nothing is routed to the HDPH/CTRL RM output.

USB connection must be established.

Press the desired MIX or 2 TK To Mix button.

Unplug the USB cable and turn off the Multimix. Turn the Multimix back on and plug the cable back in. If this does not work, leave the Multimix on, turn off the computer (do not use “restart” but instead actually turn off the computer) and then turn it on again.

Computer sees the Multimix USB, but no sound is received and/or transmitted.

Multimix USB is not set as primary sound device.

In the computer’s Control Panel, go to the Sounds/Multimedia area. In the Audio section, set the default sound recording and playback devices to “USB audio codec.”

USB audio has crackling or

 

USB hub may be in use.

 

If you are using a USB hub,

glitches, or audio

 

 

 

disconnect the Multimix from it

plays/records at incorrect

 

 

 

and connect the mixer to the

pitch.

 

 

 

computer directly instead.

 

 

Computer configuration may

 

Certain USB chipsets have

 

 

be incompatible with USB

 

design limitations or IRQ

 

 

audio.

 

assignment restrictions that

 

 

 

 

must be resolved before audio

 

 

 

 

can work correctly on them.

 

 

 

 

See your USB chipset

 

 

 

 

documentation for further

 

 

 

 

information if required.

 

 

 

 

 

No power.

 

Incorrect or defective power

 

Replace with correct power

 

 

supply.

 

supply (only use Alesis-

 

 

 

 

recommended AC output power

 

 

 

 

supply).

 

 

 

 

 

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Cables to Go 8 manual External effects aren’t working