Getting Help 1-11

Introduction
the use of the windows and their associated command and menu options. Note
that if a Help button is grayed out, on-line help has not yet been implemented for
the associated window.
From the Help menu accessed from the Chassis View window menu bar, you can
access on-line help speciÞc to the Chassis View window, as well as bring up the
Chassis Manager window for reference. Refer to Chapter 2 for information on the
Chassis View and Chassis Manager windows.
Accessing On-line Documentation
The complete suite of documents available for SPECTRUM Element Manager
can be accessed via a menu option from the primary window menu bar:
Help Ñ> Online Documents. If you chose to install the documentation when you
installed SPECTRUM Element Manager, selecting this option will launch AdobeÕs
Acrobat Reader and a menu Þle which provides links to all other available
documents.
Getting Help from the Cabletron Systems Global Call Center
If you need technical support related to SPECTRUM Element Manager, or if you
have any questions, comments, or suggestions related to this manual or any of
our products, please feel free to contact the Cabletron Systems Global Call Center
via one of the following methods:
By phone: (603) 332-9400
24 hours a day, 365 days a year
By mail: Cabletron Systems, Inc.
PO Box 5005
Rochester, NH 03866-5005
By Internet mail: support@ctron.com
FTP: ftp.ctron.com (134.141.197.25)
Login anonymous
Password your email address
NOTE
All of the online help windows use the standard Microsoft Windows help facility. If you
are unfamiliar with this feature of Windows, you can select Help from the Windows
Start menu, or Help Ñ>How to Use Help from the primary SPECTRUM Element
Manager window, or consult your Microsoft Windows product UserÕs Guide.
TIP
If you have not yet installed the documentation, the Online Documents option will not
be able to access the menu Þle. In order to activate this option, you must run the setup.exe
again to install the documentation component. See your Installation Guide for details.