Troubleshooting
There is no video on the TV
Check if the iD50 is in Advanced Mode.
Check if your iPod is correctly docked in the iD50.
Check if your iPod is playing a video rather than an audio track.
Check if your TV/receiver is turned on and that the right input source and type (composite or
Check if the video cable and DC adaptor are firmly and correctly connected.
The iD50 supports both PAL and NTSC standards and will have been preset for the TV system in your area. However, if there is no picture, check that the PAL/NTSC setting is correct (see the Advanced Mode operation section in this manual).
There is no sound from my Stereo system
Check if your iPod is correctly docked in the iD50.
Check if your iPod is playing.
Check if your TV/receiver is turned on, the right input source is selected and the volume is turned up.
Check if the video and audio cables and DC adaptor are firmly and correctly connected.
The docking station does not charge the iPod’s battery
Check charging is enabled in the On Screen Display.
Check if your iPod is correctly docked in the iD50.
Check the AC/DC power adaptor is firmly plugged into the dock and the mains power socket outlet.
The remote control does not function
For the remote control to work as intended with your iPod, the iPod must be running the most updated Apple software. If you need to upgrade, simply visit the Apple iPod website and follow the instructions there for a free download. Go to: http://www.apple.com/iPod/download/
If it still does not work, please unplug the power cable for one minute, then plug it back in (this resets the system).
Check if your iPod is correctly docked in the iD50.
Try the remote from different locations and see if it works. Strong fluorescent lighting or other room conditions may cause the problem. Make sure nothing blocks the
Check that the remote control’s battery is correctly inserted and has not expired.
For more frequently asked questions (FAQs), technical advice and information on getting the most out of your iD50, please visit the Support section on Cambridge Audio’s website: www.cambridgeaudio.com/support.php
For all servicing, in or out of warranty, please contact your dealer.
iD50
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