A Troubleshooting

If your Avaya 3920 Wireless Telephone is not performing to your expectations, try the suggestions provided in the following table. If you are still unable to resolve the problem, contact your telephone System Administrator.

Do not attempt to service this unit yourself. All service must be done by qualified service personnel.

Condition

Suggestion

 

 

Indicator does

Make sure the AC adapter is plugged into the

not light when

charging cradle and wall outlet. If the AC

handset is

adapter is plugged into a wall outlet with a

placed in the

switch, make sure the switch is turned on.

charging cradle.

Make sure the handset is properly seated in

 

 

the charging cradle.

 

Make sure the battery is properly seated in the

 

handset.

 

Make sure that the charging contacts on the

 

handset and charging cradle are clean. Use a

 

soft dry cloth to clean contacts. Do not use

 

any liquids or solvents.

 

 

Conversation is

Move back within the system range limit (for

interrupted

example, move closer to the base unit or a

frequently.

repeater.) Consider installing a repeater if you

 

experience this condition frequently.

 

 

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Canon 3920 manual Troubleshooting