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Additional
Information
U.S.A.

CANON®ELURA10/ELURA20 MC DIGITALVIDEO CAMCORDER

LIMITED WARRANTY

The limited warranty set forth below is given by Canon U.S.A., Inc. (“CUSA”) with respect to each Canon
ELURA10/ELURA20 MC Digital Video Camcorder (“DVCamcorder”) purchased and used in the United States.
Each Canon DVCamcorder, when delivered to you in new condition in its original container, is warranted against defective
material or workmanship as follows: for a period of one (1) year from the date of original purchase (three (3) months in the
case of the video head part), defective parts or DVCamcorders returned to a CUSA factory service center (“CUSA Center”) or
an authorized DVCamcorder service facility (“Service Facility”), and proven to be defective upon inspection, will be repaired
or exchanged for new or comparable rebuilt parts or DVCamcorders. The warranty period for repaired or replacement parts
or DVCamcorders shall begin upon shipment of the same, but shall in no event exceed the original warranty period of the
defective part or DVCamcorder.
Non-Canon brand peripheral equipment and software which may be distributed with Canon DVCamcorders are sold
“AS IS”, without warranty of any kind by CUSA, including any implied warranty regarding merchantability orfitness
fora particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer
orproducer thereof.
CUSAshall have no responsibility under this limited warranty for use of Canon DV Camcorders in conjunction with
incompatible peripheral equipment and incompatible software.
In order to obtain warranty service, contact the authorized Canon retail dealer from whom you purchased the DVCamcorder
or call the CANON INFORMATION CENTER AT1-800-828-4040 (which is open from 9:00 a.m. to 5:00 p.m. (E.S.T.),
Monday through Friday, excluding holidays). Have your unit serial number and your date of purchase available when you
make the call to expedite service. In either case you will be directerd to ship the DVCamcorder, postage prepaid, to the
CUSACenter or Service Facility nearest to you. You must include a copy of the proof of purchase (bill of sale) and a
complete explanation of the problem. DVCamcorders covered by this limited warranty will be repaired and returned to you
without charge by the CUSACenter or the Service Facility. Repairs not under warranty will be at such cost as the CUSA
Center or Service Facility may from time to time generally establish.
This limited warranty covers all defects encountered in normal use of the DVCamcorder, and does not apply in the following
cases:
(a) Loss of or damage to the DV Camcorder due to abuse, mishandling, improper packaging by you, alteration, accident,
leaking batteries, exterior nicks, scratches or dents, electrical current fluctuations, failure to follow operating instructions,
maintenance and environmental instructions prescribed in CUSA’s instruction manual, or service performed by other than
a CUSACenter or Service Facility.
(b) Use of parts or supplies (other than those sold by CUSA) which cause damage to the DV Camcorder or cause abnormally
frequent service calls or service problems.
(c) If any DV Camcorder has had its serial number or dating altered or removed.
This limited warranty does not apply to accessories or consumables for the DVCamcorder, which are sold “AS IS”, without
warranty of any kind by CUSA.
NO IMPLIED WARRANTY, INCLUDING ANYIMPLIED WARRANTYOFMERCHANTABILITY OR FITNESS
FOR APARTICULAR PURPOSE, APPLIES TO THE DVCAMCORDER AFTER THE APPLICABLE PERIOD OF
EXPRESS WARRANTYSTATED ABOVE, AND NO OTHER EXPRESS WARRANTYOR GUARANTY, EXCEPT
AS MENTIONED ABOVE, GIVEN BYANYPERSON, FIRM OR CORPORATION WITH RESPECT TO THE DV
CAMCORDER SHALLBIND CUSA. (SOME STATES DO NOTALLOW LIMITATIONS ON HOWLONG AN
IMPLIED WARRANTYLASTS, SO THE ABOVE LIMITATION MAYNOTAPPLYTO YOU) CUSA SHALL NOT
BE LIABLE FOR LOSS OFREVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR
SERVICE, STORAGE CHARGES, LOSS OFDATA, OR ANYOTHER SPECIAL, INCIDENTALOR
CONSEQUENTIALDAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE DV
CAMCORDER, REGARDLESS OFTHE LEGAL THEORYON WHICH THE CLAIM IS BASED, AND EVEN IF
CUSAHAS BEEN ADVISED OF THE POSSIBILITYOF SUCH DAMAGES. NOR SHALL RECOVERY OFANY
KIND AGAINSTCUSA BE GREATER IN AMOUNTTHAN THE PURCHASE PRICE OF THE DV CAMCORDER
SOLD BYCUSA AND CAUSING THE ALLEGED DAMAGE. WITHOUTLIMITING THE FOREGOING, YOU
ASSUME ALLRISK AND LIABILITYFOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTYAND
TO OTHERS AND THEIR PROPERTYARISING OUTOF USE, MISUSE OR INABILITY TO USE THE DV
CAMCORDER NOTCAUSED DIRECTLY BYTHE NEGLIGENCE OF CUSA. (SOME STATES DO NOTALLOW
THE EXCLUSION OR LIMITATION OFINCIDENTALOR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION MAYNOTAPPLYTO YOU.) THIS LIMITED WARRANTYSHALL NOT EXTEND TO ANYONE
OTHER THAN THE ORIGINALPURCHASER OFANY DV CAMCORDER, OR THE PERSON FOR WHOM IT
WAS PURCHASED AS AGIFT, AND STATES YOUR EXCLUSIVE REMEDY.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, New York 11042