Troubleshooting Guide

If there is a problem, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, contact your dealer or nearest Canon Service Center.

Power Source

The battery cannot be recharged.

You are using the wrong battery.

XDo not recharge any battery pack other than Battery Pack BP- 511A, BP-514, BP-511, or BP-512.

The battery is not properly attached to the battery charger.

XAttach the battery properly to the charger. (p.22)

The camera does not operate even when the <4> switch is set to <1> or <J>.

The battery is exhausted.

XRecharge the battery. (p.22)

The battery is not installed properly.

XInstall the battery properly. (p.24)

Battery compartment cover is not closed.

XClose the battery compartment cover securely. (p.24)

CF card slot cover is not closed.

XClose the CF card slot cover securely. (p.28)

The access lamp remains on even when the <4> switch is set to <2>.

If you set the <4> switch to <2> right after shooting, the access lamp will still light for a few seconds while the image is recorded onto the CF card.

XWhen the camera finishes recording the image to the CF card, the access lamp will turn off and the power will turn off automatically.

The battery becomes exhausted quickly.

The battery is not fully charged.

XRecharge the battery fully. (p.22)

The battery’s service life has expired.

XReplace the battery with a new one.

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