Canon 2.1 user manual 9Troubleshooting, English, Cannot install, Cannot register camera server

9Troubleshooting

■Cannot install

●When using Windows 2000, or Windows XP Professional, see if you have logged-in as an administrator.

■Cannot register camera server

●Refer to error messages (1) - (7).

●If camera server is being accessed via a proxy, be sure to set the proxy in Option under the Operation menu.

■Failed to search cameras

●Camera server searches are performed by transmitting broadcast packets. Camera servers on networks that cannot be reached by broadcast packets cannot be detected. Redo the camera registration from “Register Camera”.

■Images are not displayed

●Refer to error messages (9) - (15).

●If connection to a camera server is being made via a proxy, be sure to set the proxy in Option under the Operation menu.

■Cannot control the camera

●Make sure the RS-232C cable linking the camera server and the camera is correctly connected and the camera has power.

●See if the camera server has been set to allow camera control.

●See if extreme view restrictions have been set for the camera server.

ENGLISH

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