Canon 2.1 user manual 10Error Messages

10Error Messages

(1) Network connection errors (DNS errors): Camera server registration error [01]

Message	The camera server could not be found. Make sure:
	• The network address is correct.
	• DNS setting is correct.
Cause	The specified network address could not be found.
Action to	• Enter the network address correctly.
be taken	• Set the DNS correctly.

(2) Network connection error (time out): Camera server registration error [02]

Message	Could not find the camera server. Make sure:
	• The network address is correct.
	• The camera server is turned on.
	• The camera server is connected properly to your network.
Cause	The connection to the specified network address timed out.
Action to	• Enter the network address correctly.
be taken	• Turn on power to the camera server.

•Connect the camera server to the network correctly.

(3)Failed to retrieve camera server description: Camera server registration error [03]

Message	Could not find the camera server. Make sure:
	• The camera server is compatible with WebView Livescope MV Ver. 2.1.
	• The network address is correct.
	• The camera server is connected properly to your network.
Cause	Camera server description could not be retrieved because the connection target was
	not a camera server.
Action to	• Connect to a camera server that is compatible with WebView Livescope MV Ver. 2.1 LE.
be taken	• Enter the network address correctly.

•Connect the camera server to the network correctly.

(4)Connected to a camera server with old version of firmware: Camera server registration error [04]

Message	Could not retrieve a description from the camera server. Make sure:
	• The camera server is compatible with WebView Livescope MV Ver. 2.1.
	• Firmware of VB101 is version 3.0 or later.
Cause	The version of the firmware in the camera server is old.
Action to	• Connect to the camera server that is compatible with WebView Livescope MV Ver. 2.1 LE.
be taken	• Upgrade the VB101 firmware to 3.0 or later.

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