Problem 12 Memory becomes insufficient and scanning stops.

Solutions

If you configure scanning conditions that use a large

 

amount of the computer’s memory, scanning may stop

 

because of insufficient memory. Although this

 

depends on the computer’s memory size, the

 

possibility of insufficient memory increases if any of

 

the following scanning conditions overlap.

 

• [Color Mode] is set to [24-bit Color]

 

• A large page size (e.g. Legal) is specified as the

 

[Page Size]. Alternatively, the page size is set to

 

[Scanner’s Maximum].

 

• A high resolution (600dpi etc.) is specified for [Dots

 

per inch].

 

If an error message appears due to insufficient

 

memory while scanning is in progress, exit the

 

application, change the scanning conditions (e.g.

 

reduce the resolution or page size) and then try

 

scanning again. In addition, the amount of memory

 

used can be contained by turning off [Moire Reduction]

 

and [Prevent Bleed Through/Remove Background] if

 

they are set to on.

Problem 13 The scanner makes unusual noise while feeding

 

documents.

Solutions

The paper quality of some documents can result in

 

unusual noises, but this does not indicate a

 

malfunction.

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