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Troubleshooting
Troubleshooting
The camera will
not record
CF card not formatted correctly. zFormat the CF card. (See Formatting a CF
Card(p. 19)).
zIf reformatting does not work, the CF card logic
circuits may be damaged. Contact the nearest
Canon Customer Help Desk.
Cannot play back You attempted to play back
images shot with another camera
or images edited at a computer.
zComputer images that cannot be played back
will playback if they are added to the camera
using the bundled software program
ZoomBrowser EX or ImageBrowser.
File name was changed with a
computer or file location was
changed.
zSet the file name or location to the file format/
structure of the camera (See About File and
Folder Numbers (p. 119)).
Lens will not
retract
Battery cover or CF card slot cover
opened with camera on.
zClose the CF card slot cover or battery cover,
then turn off the camera.
Battery cover or CF card slot cover
opened while camera was
recording to CF card (warning
signal sounds).
zClose the CF card slot cover or battery cover,
then turn off the camera.
Problem Cause Solution