Troubleshooting

This section describes common problems that may occur while you are using the scanner, and how to resolve them.

Refer to the troubleshooting section related to the problem that you have encountered.

Clearing a Paper Jam ..................................................................

p. 56

The Scanner Does Not Turn ON .................................................

p. 57

The PC Does Not Recognize the Scanner .................................

p. 58

Scanning Is Slow .........................................................................

p. 58

Images Are Not Scanned.............................................................

p. 59

Documents Do Not Feed Properly..............................................

p. 59

Scanned Images Are Not Correct ...............................................

p. 60

If you still cannot resolve the problem after consulting the relevant section, contact your local authorized Canon dealer or your service representative.

Troubleshooting 55