Cause

The scanner’s SCSI ID is identical to the SCSI ID of

 

another device.

Action

Check the SCSI IDs of all SCSI devices connected to the system

 

and set a unique SCSI ID for the scanner.

 

 

Cause

The terminator is not set correctly.

Action

Shut down both the PC and the scanner, and then turn the scanner

 

on first, and then the PC.

 

 

Cause

The PC was turned on before the scanner.

Action

Shut down both the PC and the scanner, and then turn the scanner

 

on first, and then the PC.

 

 

Cause

The scanner is not on.

Action

Refer to the previous section, “The scanner does not turn on,”

 

and check to see if the scanner is on. If the scanner is not on, shut

 

down the PC, then turn the scanner on first, and then the PC.

 

 

Cause

The SCSI board is not compatible with the scanner.

Action

Use a recommended SCSI board. (See “SCSI Boards” on p.18)

58Troubleshooting