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Canon DR-7080C manual Troubleshooting

Models: DR-7080C

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Page 90

Chapter 6 Troubleshooting

Display

Cause

You are attempting to scan a document that contains mixed

page sizes while the Different Size Originals Mode is off.

Remedy

Confirm the front/rear sides of the ejected document, then turn on

the Different Size Originals Mode and scan the document again.

Display

Cause

This is a “service call error,” which indicates that the scanner

has an internal problem.

Remedy

This error requires servicing from your service representative. Turn

off the scanner. With the displayed error code on hand, contact

your sales reprentative or your service representative.

84

Image 90

Canon DR-7080C manual Troubleshooting

Contents

Instructions Model Names Read Carefully Before Opening the Sealed Disk Package Leggere Attentamente Prima DI Aprire LA Confezione Sigillata Instructions International Energy Star Office Equipment Program Introduction ConventionsContents Documents Turning on or OFF the PowerUninstalling the Software Placing Documents onto the ScannerTroubleshooting When the Scanner Is Not RecognizedWhen the Scanned Image Is Not Normal Display Messages Changing the Stamp Cartridge Daily CleaningSafety Precautions Safe OperationPage Installation Location Power Supply Opening and Closing the FeederCarrying Page Chapter Getting ReadyFeatures of the DR-7080C Dropout color High durabilityAdvanced Text Enhancement Stamping optionBefore Getting Started UnpackingRemoving the Transportation Screw Ferrite CorePart Names FeederFlatbed 5SCSI Connectors 2Air Vents 3USB Connector4DIP Switches 6Power Cord ConnectorOperation Panel Job Function Scan to PC Scan to Printer Scan to MailOptional Products Stamp UnitPage Connecting to a Computer Checking Your Operating Environment For USBScsi Cards Connecting to a ComputerScsi Connections Recommended Scsi cardsConnecting the Scsi Cable Attaching the Ferrite CoreSetting the Scsi ID and Terminator Location for attaching ferrite coreTerminator on Terminator OFF USB 2.0 Interface Cards Setting the Scsi Transfer SpeedUSB Connections Recommended USB 2.0 interface cardsConnecting a USB Interface Cable Connecting the Power CordTurn on the scanner Turning on or OFF the PowerTurning on the Power Turn on the computerRecognizing the Scanner Turning on or OFF the Power Turning OFF the Power Turn OFF the computer Turn OFF the scannerUsing the Software CapturePerfect About the SoftwareISIS/TWAIN driver Job Registration ToolInstalling the Software Insert the setup disc into the CD-ROM driveTurn on your computer and start Windows Enter D\*****\setup.exe in the Open field, and then click OK Click the Start button, and then select RunHow to Use the Software How to Display the ISIS/TWAIN Driver Help FileHow to Start CapturePerfect This starts CapturePerfectHow to Start the Job Registration Tool Select Exit from the File menuThis starts Job Registration Tool Uninstalling the Software This section explains how to uninstall the softwareClick the Yes button, and the uninstaller starts Placing Documents onto Scanner Document Feeding and ScanningDocuments Types of DocumentsFeeder Capacity Malfunction during feedingPlacing Documents onto the Scanner Loading a Document into the FeederPlacing Documents onto the Scanner Cause jamming Positioning a Document on the Flatbed Platen Glass Raise the feederSlowly and carefully lower the feeder back down Important backwards Panel Feeding See p Scan ProcedureStandard Feeding See p Automatic Feeding See pStandard Feeding Panel Feeding Press the Start keyAutomatic Feeding Load the document into the document feeder tray Scanner detects the documents, and scanning startsOther Scanning Techniques Using the Job Mode for ScanningPress the Job key to enter the Job Mode Set the Event functionSetting the Event Function Click the Start button, then click Settings Control PanelDouble click Scanners and Cameras This displays the Scanners and Cameras dialog boxClick the OK button Restart Windows Using the Count Only Mode Use the user modes to enter the scanners Count Only ModeUsing Patch Code Sheets Patch Code SheetsTypes of Patch Code Patterns Patch T File aHow to Use Patch Code Sheets Print the patch code sheet on the following paper sizeSet the scanning conditions, and then start scanning Page User Modes User Mode Functions About the User ModesDisplay Contrast Mode Setting Scsi Transfer SpeedHow to Set the User Modes Press the Menu key to display the user mode screensTroubleshooting When the Scanner Is Not Recognized Cause Scanner is not correctly connectedCause Scsi card is not correctly recognized Cause Scanner was turned on after the computer Cause Same Scsi ID is used for other Scsi devicesCause Terminator is not correctly connected Cause Scanner is OFFCause USB 2.0 interface card does not support the scanner Clearing Paper Jams Clearing a Paper JamTroubleshooting Close the feeder guide Close the feeder coverRaise the feeder Paper Jam Causes Scan conditions are inappropriate When the Scanned Image Is Not NormalScanning glass or rollers in the scanner are dirty Driver or application does not run correctlyError Messages Display MessagesTroubleshooting Scanner Status Messages DisplayTroubleshooting Cannot scan with the feeder CauseRemedy 2 Reload a document into the feeder Page User Maintenance Changing the Stamp Cartridge Grasping the tab inside the scanner, open the feeder guideInsert a new stamp cartridge Close the feeder guideDaily Cleaning Cleaning the Main UnitCleaning the Flatbed Platen Glass and Pressure Board Black Cleaning the Feeder Grasping the tab inside the scanner, open the feeder guide User Maintenance Close the feeder cover Cleaning the Power Plug Specifications 100 AppendixIndex 103 Specifications Specifications for the ScannerOptions ConsumablesExterior Dimensions Cleaning IndexPatch Job Title Record