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Canon DR-7080C manual Remedy 2 Reload a document into the feeder

Models: DR-7080C

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6.5 Troubleshooting

●The Job function does not work when the [Start] key is pressed after selecting a job, and [Scan Error] is displayed.

Cause 1: Another application is using the DR-7080C ISIS/TWAIN Driver.

Remedy 1: Close the other application that is using the DR-7080C ISIS/TWAIN Driver.

Cause 2: Feeding is specified from the feeder, and a document is not loaded in the feeder.

Remedy 2: Reload a document into the feeder.

●Cannot scan with USB cable connections.

Cause: The SCSI terminator has not been turned ON.

Remedy: For this scanner to operate normally, the SCSI terminator needs to be turned ON even when using USB connections. Be sure to turn ON the SCSI terminator. (See "Checking Your Operating Environment," on p. 24.)

●The feeder does not close completely.

Cause:	The feeder is in the book scanning position.
Remedy:	Raise the feeder all the way, and then close it carefully and slowly.
	(See "Positioning a Document on the flatbed (platen glass)," on
	p. 51.)

ENGLISH

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Canon DR-7080C manual Remedy 2 Reload a document into the feeder

Contents

Instructions Model Names Read Carefully Before Opening the Sealed Disk Package Leggere Attentamente Prima DI Aprire LA Confezione Sigillata Instructions International Energy Star Office Equipment Program Conventions IntroductionContents Uninstalling the Software Turning on or OFF the PowerDocuments Placing Documents onto the ScannerWhen the Scanned Image Is Not Normal Display Messages When the Scanner Is Not RecognizedTroubleshooting Changing the Stamp Cartridge Daily CleaningSafe Operation Safety PrecautionsPage Installation Location Opening and Closing the Feeder Power SupplyCarrying Page Getting Ready ChapterFeatures of the DR-7080C Advanced Text Enhancement High durabilityDropout color Stamping optionUnpacking Before Getting StartedFerrite Core Removing the Transportation ScrewFeeder Part NamesFlatbed 4DIP Switches 2Air Vents 3USB Connector5SCSI Connectors 6Power Cord ConnectorOperation Panel Scan to PC Scan to Printer Scan to Mail Job FunctionStamp Unit Optional ProductsPage Connecting to a Computer For USB Checking Your Operating EnvironmentScsi Connections Connecting to a ComputerScsi Cards Recommended Scsi cardsAttaching the Ferrite Core Connecting the Scsi CableLocation for attaching ferrite core Setting the Scsi ID and TerminatorTerminator on Terminator OFF USB Connections Setting the Scsi Transfer SpeedUSB 2.0 Interface Cards Recommended USB 2.0 interface cardsConnecting the Power Cord Connecting a USB Interface CableTurning on the Power Turning on or OFF the PowerTurn on the scanner Turn on the computerRecognizing the Scanner Turning on or OFF the Power Turn OFF the computer Turn OFF the scanner Turning OFF the PowerUsing the Software ISIS/TWAIN driver About the SoftwareCapturePerfect Job Registration ToolInstalling the Software Insert the setup disc into the CD-ROM driveTurn on your computer and start Windows Click the Start button, and then select Run Enter D\*****\setup.exe in the Open field, and then click OKHow to Display the ISIS/TWAIN Driver Help File How to Use the SoftwareThis starts CapturePerfect How to Start CapturePerfectSelect Exit from the File menu How to Start the Job Registration ToolThis starts Job Registration Tool This section explains how to uninstall the software Uninstalling the SoftwareClick the Yes button, and the uninstaller starts Document Feeding and Scanning Placing Documents onto ScannerTypes of Documents DocumentsMalfunction during feeding Feeder CapacityLoading a Document into the Feeder Placing Documents onto the ScannerPlacing Documents onto the Scanner Cause jamming Raise the feeder Positioning a Document on the Flatbed Platen GlassSlowly and carefully lower the feeder back down Important backwards Standard Feeding See p Scan ProcedurePanel Feeding See p Automatic Feeding See pStandard Feeding Press the Start key Panel FeedingAutomatic Feeding Scanner detects the documents, and scanning starts Load the document into the document feeder trayPress the Job key to enter the Job Mode Using the Job Mode for ScanningOther Scanning Techniques Set the Event functionClick the Start button, then click Settings Control Panel Setting the Event FunctionThis displays the Scanners and Cameras dialog box Double click Scanners and CamerasClick the OK button Restart Windows Use the user modes to enter the scanners Count Only Mode Using the Count Only ModePatch Code Sheets Using Patch Code SheetsPatch T File a Types of Patch Code PatternsPrint the patch code sheet on the following paper size How to Use Patch Code SheetsSet the scanning conditions, and then start scanning Page User Modes About the User Modes User Mode FunctionsSetting Scsi Transfer Speed Display Contrast ModePress the Menu key to display the user mode screens How to Set the User ModesTroubleshooting When the Scanner Is Not Recognized Cause Scanner is not correctly connectedCause Scsi card is not correctly recognized Cause Terminator is not correctly connected Cause Same Scsi ID is used for other Scsi devicesCause Scanner was turned on after the computer Cause Scanner is OFFCause USB 2.0 interface card does not support the scanner Clearing a Paper Jam Clearing Paper JamsTroubleshooting Close the feeder cover Close the feeder guideRaise the feeder Paper Jam Causes Scanning glass or rollers in the scanner are dirty When the Scanned Image Is Not NormalScan conditions are inappropriate Driver or application does not run correctlyDisplay Messages Error MessagesTroubleshooting Display Scanner Status MessagesCannot scan with the feeder Cause TroubleshootingRemedy 2 Reload a document into the feeder Page User Maintenance Grasping the tab inside the scanner, open the feeder guide Changing the Stamp CartridgeClose the feeder guide Insert a new stamp cartridgeCleaning the Main Unit Daily CleaningCleaning the Flatbed Platen Glass and Pressure Board Black Cleaning the Feeder Grasping the tab inside the scanner, open the feeder guide User Maintenance Close the feeder cover Cleaning the Power Plug Specifications 100 AppendixIndex 103 Specifications for the Scanner SpecificationsConsumables OptionsExterior Dimensions Index CleaningPatch Job Title Record