Chapter 6 Troubleshooting

When the Scanner Is Not

Recognized

The following describes possible causes of your computer not recognizing the scanner. Remedy the problem by following the procedure for the respective cause.

SCSI Connections

Cause

The scanner is not correctly connected.

Remedy

Connect the SCSI cables to the scanner in the correct way.

 

 

Cause

The SCSI card is not correctly recognized.

Remedy

Correctly connect the SCSI card referring to the SCSI card manual.

 

Also, check the following according to the OS that your computer is

 

running on.

 

<Windows 98 and Windows Me>

 

Click [Start]-[Settings]-[Control Panel]-[System], and then open

 

[Device Manager] and check if “SCSI Controller” has an “x” or “!” on it.

 

If you can see one of these, then refer to the SCSI card’s operator’s

 

manual to reset the SCSI card.

 

<Windows NT 4.0 Workstation>

 

Click [Start]-[Settings]-[Control Panel], and then open [SCSI adapter]

 

and check if the “SCSI card” is being recognized correctly. If it is not

 

correctly recognized, then refer to the SCSI card’s operator’s manual

 

to reset the SCSI card.

 

<Windows 2000 Professional>

 

Click [Start]-[Settings]-[Control Panel]-[System]-[Hardware], and then

 

open [Device Manager] and check if “SCSI controller” has an “x” or “!”

 

on it. If you can see one of these, then refer to the SCSI card’s

 

operator’s manual to reset the SCSI card.

 

<Windows XP>

 

Click [Start]-[Control Panel]-[Performance and Maintenance]-[System]-

 

[Hardware], and then open [Device Manager] and check if “SCSI

 

controller” has an “x” or “!” on it. If you can see one of these, then refer

 

to the SCSI card’s operator’s manual to reset the SCSI card.

 

 

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Canon DR-7080C manual When the Scanner Is Not Recognized, Cause Scanner is not correctly connected

DR-7080C specifications

The Canon DR-7080C is a standout in the world of document scanners, designed for high-volume environments that require efficiency, reliability, and exceptional image quality. With its advanced features and a robust build, the DR-7080C caters to the needs of businesses that prioritize speed and precision in document management.

One of the notable features of the Canon DR-7080C is its remarkable scanning speed. The device can scan up to 70 pages per minute, making it ideal for busy office settings where time is of the essence. With duplex scanning capabilities, it can scan both sides of a document simultaneously, tripling efficiency and reducing the time spent on larger jobs.

The DR-7080C boasts a variety of scanning resolutions, with the capability to produce images at a maximum resolution of 600 x 600 dpi. This ensures that even detailed documents are captured with clarity, whether they are simple text documents or graphics-heavy files. The ability to scan in color also enhances its versatility, making it suitable for different types of documents.

Equipped with Canon's proprietary technologies such as Automatic Deskew, Color Dropout, and Text Enhancement, the DR-7080C optimizes every scanned document. Automatic Deskew automatically straightens images that may have been fed at an angle, while Color Dropout enables users to eliminate specific colors from the scan, enhancing the readability of black-and-white documents. Text Enhancement improves the clarity of scanned text, providing sharper results.

The scanner features a 100-sheet Automatic Document Feeder (ADF), accommodating a variety of document sizes and types. From business cards and legal documents to long receipts and multi-page reports, the DR-7080C can handle them all seamlessly. It supports media sizes ranging from A8 to A3, equipping users with the flexibility needed for diverse scanning tasks.

In terms of connectivity, the Canon DR-7080C is equipped with USB 2.0 and SCSI-III interfaces, allowing for easy integration into existing network systems. This promotes a streamlined workflow, enabling users to and access scanned documents directly from other devices or software applications.

Built for durability and long-term use, the Canon DR-7080C is backed by robust engineering and an intuitive design. Regular maintenance and easy-to-navigate controls make it user-friendly, ensuring that teams can rely on it for daily operations with minimal downtime. Overall, the Canon DR-7080C is a powerful and efficient document scanner that meets the demands of modern businesses, providing high-quality scans coupled with advanced functionality.