Troubleshooting, Problem | Canon FB636U, FB630U manual

A P P E N D I C E S

Troubleshooting

Please refer to the following information if you encounter a problem using Plug-in Module CS-U. For further details, refer to the troubleshooting sections of the Product Guide electronic manual or the Troubleshooting item on the CD-ROM provided with your scanner.

If your problem lies outside the solutions provided below, consult the retail outlet from which you purchased the software or the closest Canon Customer Support Help Desk.

Hint

• Before you call for assistance, read the Getting Started Guide or Product Guide.

•When you contact one of the help desks listed, you will be asked what kind of computer is connected with the scanner. Before you call, make sure you have prepared the information required on the system information page in the Getting Started Guide.

Problem: Plug-in Module CS-U does not appear on the Import menus for PhotoDeluxe 2.0

➤Solution: Plug-in Module CS-U is not correctly installed on your hard disk drive. Refer to Installing Plug-in Module CS-U (p. 13) and reinstall the software

Problem:	The image will not appear even if the Preview button is
	clicked on the Plug-in Module CS-U control panel

➤Solution 1: Make sure the original is set on the document glass correctly

➤Solution 2: The brightness settings for Plug-in Module CS-U may be set too high. Try lowering the brightness settings. For details about setting the gamma curve, see Adjusting the Image with Gamma Settings (p. 42)

➤Solution 3: The threshold setting for Plug-in Module CS-U may be set to high. Try lowering the threshold setting. For details about setting the threshold setting, see Brightness Settings for Black & White Images (Threshold) (p. 54)

60

Image 60

Canon FB636U, FB630U manual Troubleshooting, Problem, Clicked on the Plug-in Module CS-U control panel

Contents

Users Guide How to Make Best Use of the Manuals Getting Started How to Use this Guide Where to LookAbout the Conventions Used in this Guide Table of Contents Adjusting and Editing Scanned Images Appendices Control Panel Features Scanning Procedures Adjusting and Editing Scanned ImagesE P Scanning Preparations p Plug-in Module CS-U Special Features See the Results of Adjustments Immediately Dynamic PreviewGamma Curve Adjusts Image Brightness Supports ColorSync 2.0 or higher Auto Tone Correction Installing Plug-in Module CS-U Quick Start InstructionsStart Plug-in Module CS-U Start the Preview Scan Set the preferences, magnification and scan mode settings Specify the Area of the Image to be Scanned pClick on the Browser button Select the area to be scanned by clicking and dragging Scan the Image p Click on the Scan buttonSave the image with the application software, specifying a Folder, file name and file format E P Installing Plug-in Module CS-U E POperating Environment E P Procedures Click the Install the Software button Click the Yes button to start the installation E P E P Scanning Preparations Display Plug-in Module CS-U Control Panel Buttons E P Operating Procedures Adobe PhotoDeluxeAdobe Photoshop Previewing Set the original on the scanner document glassClick on the Preview button Set Preferences Unit E P Setting Basic Resolution Preview Window Settings Dialog Box E P Preview Window Size Return to Default Settings E P CalibrationSelect the Prefs menu in the control panel Select the desired option from the pull-down menu Output Device Resolution= 360 dpi, Magnification= 100% Set Magnification E P To Set the Magnification Factor Set the desired magnification factor on the control panel Set Scan Mode Black and White Mode LineBlack and White Mode Diffusion Dither Grayscale Mode 8-bit Color Mode 24-bit High Definition Color To Set the Scan Mode Select the scan mode that you want Verify Image Before Scanning To Verify the Image E P Scanning Scan Area Settings Position the pointer in the preview window Zooming To ZoomSelect the area you want to enlarge with the zoom function Click on the Zoom In button To return to normal view, click the Zoom Out button Scanning To Initiate the ScanSpecify the Scan Area Saving Scanned Images To Save an Image Color Mode Grayscale ModeBlack & White Mode Diffusion Dither Using the Histogram Feature to Adjust Image Contrast How to Interpret HistogramsHow to Adjust Histograms E P To Adjust a Histogram Click on the Histogram buttonClick the Auto button Click on the OK button Adjusting the Image with Gamma Settings Setting the Gamma Gamma = Gamma Brightness and Contrast Settings ContrastBrightness E P To Adjust the Brightness and Contrast Click the gamma buttonClick the OK button Adjusting Gamma with the Menu CRT Type aCRT Type B CRT Type C E P To Change the Gamma Value Settings Click the radio button for Menu Setting Gamma Value Settings Adjusting the Gamma Value to Match the DisplaySending Output to a Printer Slider Tone Curve Settings Manipulating the Graph E P To Edit the Tone Curve Auto Tone Correction ColorSync To Activate the ColorSync Function Procedure DescreenOpen the Image menu and select Descreen To Set the Threshold Value Set the threshold value in the Control Panel Saving / Recalling Settings To Save Settings in a Settings File E P To Recall a Settings File Editing Scanned Images Many special effects may be achieved with filters Matching Scan Resolution to Purpose Optical and Enhanced ResolutionsScanning Techniques Specifications Functional SpecificationsSystem Requirements Troubleshooting ProblemClicked on the Plug-in Module CS-U control panel Scan button cannot be selected Error Messages Error MessageCause Response Glossary Resolution Image FilePreview Scanner Index P E N D I C E S Canon Customer Support Help Desk Helpdesk OE-030AA 0799 CDS Canon Inc