Additional Information

 

 

Problem

Solution

 

 

 

 

 

Video noise appears on screen.

When using the camcorder close to devices that emit strong

 

 

 

electromagnetic fields (plasma TVs, cellular phones, etc.), keep a distance

 

 

 

 

 

between the camcorder and these devices.

 

 

 

 

 

 

 

Video noise appears on the TV

When using the camcorder in a room where a TV is located, keep a

screen.

distance between the compact power adapter and the power or antenna

 

 

 

 

 

cables of the TV.

 

 

 

 

 

 

 

Even without a disc loaded, when

The camcorder is checking if a disc is loaded or not. This is not a

closing the disc compartment cover a

malfunction.

 

 

motor sound can be heard.

 

 

 

 

 

 

 

 

Cannot open the disc cover to remove

Turn off the camcorder, disconnect the compact power adapter and

the disc.

remove the battery pack. Restore the power supply and try again.

 

 

 

 

 

 

 

 

 

 

 

The camcorder has exceeded its operational temperature. Turn off the

 

 

 

 

 

camcorder and let it cool down before resuming use.

 

 

 

 

 

 

 

The disc cannot be recognized.

The disc is dirty. Clean the disc with a soft lens-cleaning cloth. If the

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problem persists replace the disc.

 

 

 

 

 

 

 

 

 

 

The disc is not correctly loaded. Check the disc.

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Verify that the camcorder supports the type of DVD disc you inserted.

5

 

 

 

 

 

The camcorder vibrates.

Depending on the condition of the disc, the camcorder might vibrate

 

 

 

occasionally. This is not a malfunction.

 

 

 

 

 

 

 

• The disc’s rotation can be faintly

The disc is activated from time to time. This is not a malfunction.

 

heard.

 

 

 

• Occasionally the operation sound

 

 

 

 

can be heard.

 

 

 

 

 

 

 

 

• After using the camcorder for a

This is not a malfunction. Turn the camcorder off and let it cool for a while

 

long time, it becomes hot.

before resuming operation.

 

 

 

lights up in red.

 

 

 

 

 

 

 

 

 

Recording

Problem

 

Solution

 

 

 

 

 

flashes red on the screen.

The camcorder has malfunctioned. Consult a Canon Service Center.

 

 

 

 

 

Horizontal bands appear on the

This is a phenomenon typical of CMOS image sensors when recording

screen.

under some types of fluorescent, mercury or sodium lamps. To reduce the

 

 

 

symptoms set the mode switch to AUTO. This is not a malfunction.

 

 

 

 

 

 

 

When a subject flits across in front of

This is a phenomenon typical of CMOS image sensors. When a subject

the lens, the image appears slightly

crosses very quickly in front of the camcorder, the image may seem

 

 

bent.

slightly warped. This is not a malfunction.

 

 

 

 

 

 

 

 

Image will not appear on the screen.

Set the camcorder to

 

mode.

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