Additional Information

This chapter contains troubleshooting advice, screen messages, handling and maintenance tips, and other information.

Trouble?

Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.

Power Source

ProblemSolution

• Camcorder will not turn on.

Battery pack is exhausted. Replace or charge the battery pack.

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The camcorder switches off by itself.

The disc compartment cover will

not open.

Attach the battery pack correctly.

 

LCD/viewfinder switches on and off.

The charge indicator flashes rapidly

Charging has stopped because the compact power adapter or the battery

(approx. twice per second)

pack is faulty. Consult a Canon Service Center.

 

 

 

 

• Battery pack will not charge.

Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F

• The charge indicator flashes very

and 104 °F).

 

slowly (about once every 2

 

 

Battery packs become hot with use and may not charge. When the battery

seconds).

pack is outside the charging temperature range, the CHG (charge)

 

 

 

 

indicator will flash irregularly. The charging will start once the battery pack

 

 

temperature is below 40 °C (104 °F).

 

 

 

 

 

The battery pack is damaged. Use a different battery pack.

Recording/Playback

 

 

 

Problem

Solution

 

 

 

 

Buttons will not work.

Turn on the camcorder.

 

 

 

 

 

 

 

 

 

 

 

Load a disc.

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Abnormal characters appear on the

Disconnect the power source and reconnect it after a short time. If the

screen. The camcorder does not

problem still persists, disconnect the power source and press the RESET

 

 

operate properly.

button with a pointed item. Pressing the RESET button resets all settings.

 

 

 

 

 

 

 

 

 

 

 

 

appears on the screen.

Load a disc and close the disc compartment cover.

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lights up in red.

Battery pack is exhausted. Replace or charge the battery pack.

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The wireless controller will not work.

Set [WL.REMOTE] to [ON].

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Replace the battery of the wireless controller.

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