Additional Information
This chapter contains troubleshooting advice, screen messages, handling and maintenance tips, and other information.
Trouble?
Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.
Power Source
ProblemSolution
• Camcorder will not turn on. | Battery pack is exhausted. Replace or charge the battery pack. | 23 |
•The camcorder switches off by itself.
•The disc compartment cover will
not open. | Attach the battery pack correctly. |
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•LCD/viewfinder switches on and off.
The charge indicator flashes rapidly | Charging has stopped because the compact power adapter or the battery | – | |
(approx. twice per second) | pack is faulty. Consult a Canon Service Center. |
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• Battery pack will not charge. | Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F | – | |
• The charge indicator flashes very | and 104 °F). |
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slowly (about once every 2 |
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Battery packs become hot with use and may not charge. When the battery | – | ||
seconds). | |||
pack is outside the charging temperature range, the CHG (charge) |
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| indicator will flash irregularly. The charging will start once the battery pack |
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| temperature is below 40 °C (104 °F). |
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| The battery pack is damaged. Use a different battery pack. | – |
Recording/Playback
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Buttons will not work. | Turn on the camcorder. | – | ||||
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| Load a disc. | 32 | |
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Abnormal characters appear on the | Disconnect the power source and reconnect it after a short time. If the | – | ||||
screen. The camcorder does not | problem still persists, disconnect the power source and press the RESET |
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operate properly. | button with a pointed item. Pressing the RESET button resets all settings. |
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| appears on the screen. | Load a disc and close the disc compartment cover. | 32 | |
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| lights up in red. | Battery pack is exhausted. Replace or charge the battery pack. | 23 | |
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The wireless controller will not work. | Set [WL.REMOTE] to [ON]. | 52 | ||||
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| Replace the battery of the wireless controller. | 25 | |
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