84Trouble? 
Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.
Power Source| Problem | Solution |
|
|
|
|
|
|
|
| ||
|
|
|
| ||
|
|
|
|
|
|
• Camcorder will not turn on. | Battery pack is exhausted. Replace or charge the battery pack. | 18 |
| ||
• The camcorder switches off |
|
|
|
|
|
by itself. |
|
|
|
|
|
Attach the battery pack correctly. |
|
|
|
| |
• The cassette compartment |
|
|
|
| |
|
|
|
|
| |
cover will not open. |
|
|
|
|
|
• The LCD/viewfinder switches |
|
|
|
|
|
on and off. |
|
|
|
|
|
The charge indicator flashes | Charging has stopped because the compact power adapter or |
| – | ||
rapidly (about twice per | the battery pack is faulty. |
|
|
|
|
second). |
|
|
|
|
|
• Battery pack will not charge. | Charge the battery pack in temperatures between 0 °C and |
| – | ||
• The charge indicator flashes | 40 °C (32 °F and 104 °F). |
|
|
|
|
very slowly (about once every |
|
|
|
|
|
Battery packs become hot with use and may not charge. When |
| – | |||
2 seconds). | the battery pack is outside the charging temperature range, the |
|
|
|
|
|
|
|
|
| |
| CHARGE (charge) indicator will flash irregularly. The charging |
|
|
|
|
| will start once the battery pack temperature is below 40 °C |
|
|
|
|
| (104 °F). |
|
|
|
|
| The battery pack is damaged. Use a different battery pack. |
| – | ||
|
|
|
| Problem | Solution |
|
|
|
|
|
|
|
|
|
|
|
| ||
|
|
|
| ||||||
|
|
|
|
|
|
|
|
|
|
Buttons will not work. | Turn on the camcorder. |
| – | ||||||
|
|
|
|
| Load a cassette. | 20 |
| ||
Abnormal characters appear on | Disconnect the power source and reconnect it after a short time. |
| – | ||||||
the screen. The camcorder | If the problem still persists, disconnect the power source and |
|
|
|
| ||||
does not operate properly. | press the RESET button with a pointed item. Pressing the |
|
|
|
| ||||
|
|
|
|
| RESET button resets all settings. |
|
|
|
|
“ |
|
| ” flashes on the screen. | Load a cassette. | 20 |
| |||
|
|
| |||||||
|
|
|
|
|
|
|
|
|
|
“ |
| ” flashes on the screen. | Battery pack is exhausted. Replace or charge the battery pack. | 18 |
| ||||
|
| ||||||||
|
|
|
|
|
|
|
|
|
|
“ ” flashes on the screen. | Condensation is detected. See reference page. | 94 |
| ||||||
The lens cover is not | Turn the camcorder off and then on again. |
| – | ||||||
completely open. |
|
|
|
|
| ||||
“ ” flashes red on the screen. | The camcorder malfunctions. Consult a Canon Service Center. |
| – | ||||||
“REMOVE THE CASSETTE” | Remove the cassette and reinsert it. | 20 |
| ||||||
appears on the screen. |
|
|
|
|
| ||||
The wireless controller will not | Set [WL.REMOTE] to [ON]. | 44 |
| ||||||
work. |
|
|
|
|
| ||||
The battery of the wireless controller is exhausted. Replace the | 21 |
| |||||||
|
|
|
|
|
| ||||
|
|
|
|
| battery. |
|
|
|
|