Troubleshooting
If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer .
Troubleshooting (continued)
Symptom | Solutions | Possible cause |
Good picture | • Press ü + to increase the volume level. | • The volume level is too low. |
Symptom
Solutions | Possible cause |
• Press Û to cancel the muting. | • The sound is muted. |
Snowy picture
Noisy sound
Distorted picture
• Check the antenna cable and connection |
on the TV, VCR and on the wall. (page 4) |
• Press SELECT until “MANUAL |
PROGRAM” appears on the screen then |
preset the channel again. (page 9) |
• Check the antenna type (VHF/UHF). |
Contact a Sony dealer for advice. |
• Adjust the antenna direction. Contact a |
Sony dealer for advice. |
• Try using a booster. |
• Turn off or disconnect the booster if it is |
• Connection is loose or the |
cable is damaged. |
• Channel presetting is |
inappropriate or |
incomplete. |
• The antenna type is |
inappropriate. |
• The antenna direction is |
inappropriate. |
• Signal transmission is low. |
• Broadcast signals are too |
No sound |
|
|
Dotted lines or stripes | • Do not use a hair dryer or other | • There is local interference |
| equipment near the TV. | from cars, neon signs, hair |
| • Adjust the antenna direction for | dryers, power generators, |
| minimum interference. Contact a Sony | etc. |
| dealer for advice. |
|
– 16 –
Noisy sound
in use. |
strong. |
Double images or “ghosts”
• Use a highly directional antenna. |
• Use the fine tuning (FINE) function. |
(page 10) |
• Adjust the antenna direction. Contact a |
Sony dealer for advice. |
• Turn off or disconnect the booster if it is |
in use. |
• Broadcast signals are |
reflected by nearby |
mountains or buildings. |
• The antenna direction is |
inappropriate. |
• Use of a booster is |
inappropriate. |
Good picture | • If the sound of some channels are noisy, | • The TV system setting is |
|
| select the channel, then select the | inappropriate. |
|
| appropriate TV system (TV SYS). |
|
|
| (page 10) |
|
|
Noisy sound |
|
|
|
No picture | • Check the power cord, antenna and the | • The power cord, antenna | Additional |
| VCR connections. | or VCR is not connected. | |
| • Press u (power). | • The TV is not turned on. | Information |
| • Press U (main power) on the TV to turn |
| |
No sound | off the TV for about five seconds, then |
| |
turn it on again. |
| ||
|
|
| |
|
| continued |
|
No color
Abnormal color patches
• Press SELECT until “COLOR” appears |
on the screen, then press + or – to adjust |
the color level. (page 15) |
• Press SELECT until “COL SYS ” appears |
on the screen, then check the color |
system setting (usually set this to |
“AUTO”). (page 10). |
• Adjust the antenna direction. Contact a |
Sony dealer for advice. |
• Keep external speakers or other |
electrical equipment away from the TV. |
Do not move the TV while the TV is |
turned on. Press U (main power) on |
the TV to turn off the TV for about five |
minutes, then turn it on again. |
• The color level setting is |
too low. |
• The color system setting is |
inappropriate. |
• The antenna direction is |
inappropriate. |
• The magnetic disturbance |
from external speakers or |
other equipment, or the |
direction of the earth’s |
magnetic field may affect |
the TV. |
Additional Information 19 |
20Additional Information
