Cannot scan a document.
Q | Is there anything displayed in the LCD? |
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AIf nothing is displayed in the LCD, see Chapter 7, “Troubleshooting,” in the Advanced Guide.
Q | Is the Error indicator blinking? |
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AIf the Error indicator is blinking, see Chapter 7, “Troubleshooting,” in the Advanced Guide.
Q | Is the document placed correctly? |
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ARemove the document and place it on the platen glass or in the ADF correctly. (See Chapter 2, “Document Handling,” in the Basic Guide.)
Q | Is a USB hub or repeater working properly? |
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AWhen using a USB hub or repeater, try connecting a USB cable directly to the computer to check if it works properly. If you can scan the document successfully after connecting a USB cable directly to the computer, check your USB hub or repeater if it is working properly.
Q | Are you using a USB |
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AIf you connect the machine to a USB