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Introduction

1Installing and Uninstalling Problems

Cannot install the software.

 

A

If you remove the MF drivers first, the [Canon]

 

 

 

 

folder may remain even after the MF Toolbox is

 

 

 

 

 

 

 

 

uninstalled. In this case, perform the following

Q

Have you followed the instructions to install the

 

 

 

software?

 

 

steps to remove the folder.

 

 

 

 

 

 

 

In Windows XP, right-click the [start] menu to open

 

 

 

 

the Windows Explorer select [Start Menu] in [All

A

Try reinstalling the software. If an error occurred

 

 

 

 

Users] [Programs] delete the [Canon] folder.

 

and installation was not complete, restart your

 

 

 

 

 

 

 

 

In Windows 2000, open [Settings] from the [Start]

 

computer and try reinstalling the software.

 

 

 

 

 

menu click [Taskbar & Start Menu]

 

 

 

 

 

 

 

 

[Advanced] [Advanced] select [Start Menu] in

Q

Are any other applications open?

 

 

 

 

[All Users] [Programs] delete the [Canon]

 

 

 

 

 

 

 

 

 

 

 

 

folder.

A

Quit all of these and try reinstalling the software.

 

 

 

 

In Windows 98/Me, open [Settings] from the [Start]

 

 

 

 

 

 

 

 

 

menu click [Taskbar & Start Menu] [Start

Removal of the drivers takes too long (Windows XP).

Menu Programs] [Remove] select the

 

 

 

[Canon] folder click [Remove].

QIs any application such as an anti-virus open when removing the software?

AQuit any applications (including anti-virus) before removing the software.

Removal of the software was completed, but [Canon] remains.

QDid you remove the MF drivers before removing the MF Toolbox?

Table of Contents

 

Index

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