Canon MP360, MP370 XCannot Print Properly From A Digital Camera (MP370)

XCannot Print Properly From A Digital Camera (MP370)

The following messages may be displayed on the digital camera or digital video camcorder when images are printed directly from them. Take the appropriate action to correct the error.

•Images can be printed directly from “PictBridge” and Canon “Bubble Jet Direct” compatible digital cameras and digital video camcorders connected to this machine.

•If the operation time or data transmission time is too long when the digital camera or digital video camcorder is connected to this machine, a communication time error may occur and no more images can be printed. If this error occurs, disconnect all connected cables, press [Stop/Reset], then reconnect the cables. The digital camera will automatically turn ON. If not, turn it ON.

•A low ink warning is not displayed on the digital camera or digital video camcorder.

•After replacing an ink tank, disconnect the digital camera from the machine and reset the ink counter. (See page 80)

•If the ink counter is not reset, the remaining ink level may not be displayed properly.

•For more details, refer to the user’s manual for the digital camera or digital video camcorder. For a problem with the digital camera or digital video camcorder, contact the service center for the camera.

Error Message On Camera	Cause	Action
Printer in use	Images are being printed from	Wait until printing ends.
	the computer.
Printer warming up.	Printer is warming up for	Wait until warm-up ends.
	printing.
No paper	No paper is loaded.	Load the paper in the multi-purpose tray and
		press [Set].
Paper jam	A paper jam has occurred in the	Remove the jammed paper, load new paper, and
	machine.	press [Set].
Printer cover open	The scan unit is open.	Return the scan unit to its original position.
No print head	• No print head is installed.	• Install a print head.
	• The print head is defective.	• Contact the Canon Customer Care Center.

Waste tank full	The waste ink tank is nearly
	full.

Press [Stop/Reset] on the machine to recover from the error. Printing can continue for a little while. However, when the waste tank becomes full, printing will be disabled. Contact the Canon Customer Care Center as soon as possible.

Paper lever error	Incorrect position of the paper
	thickness lever.

Adjust the paper thickness lever to the left position (for plain paper).

Printer error	An error requiring servicing	Turn OFF the machine, unplug the power cord
	has occurred.	from the power supply, plug the power cord back
		in after 15 seconds, and then turn ON the
		machine. If the same error occurs, contact the
		Canon Customer Care Center.

110 Troubleshooting Chapter 11