Problem 5 | Documents fed askew are causing scanned images to be slanted. | |
Solutions | (1) | Align the document guides to fit the documents as closely as possible, and place the documents so that they feed in straight. |
| (2) | Enable [Deskew] in the settings of the scanner driver. |
| (3) | If many pages have been scanned since the last roller cleaning, clean the rollers and separation pad. If documents still feed |
|
| askew, roller replacement or other maintenance may be needed. For details on roller cleaning and replacement procedures, refer |
|
| to the User Manual. |
| (4) | Perfectly straight scanning may not be possible for the document due to the structural design of the scanner. |
Problem 6 | Documents jam or | |
Solutions | Proper scanning may not be possible when the document pages stick together due to static electricity. Fan the documents before | |
| you place them into the scanner. | |
Problem 7 | The scanner makes unusual noise while feeding documents. | |
Solutions | The paper quality of some documents can result in unusual noises, but this does not indicate a malfunction. |
User Manual (PDF electronic manual) | Help (CaptureOnTouch, ISIS/TWAIN driver) | |||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
This is the operating manual for the scanner. The manual is stored as a PDF file on the Setup disc, and copied to your computer during installation. (You can also open the PDF file directly from the Setup disc.)
Click the [Help] button whenever it appears in CaptureOnTouch or the scanner driver settings screen, and view an explanation for the screen being displayed.
20