Additional Information

The CHG (charge) indicator flashes rapidly.

- (one flash at 0.5-second intervals)

Charging has stopped because the compact power adapter or the battery pack is faulty. Consult a Canon Service Center.

The CHG (charge) indicator flashes very slowly.

- (one flash at 2-second intervals)

The battery pack is too hot. Charging will start once the battery pack temperature is below 40 °C (104 °F).

-Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F and 104 °F).

-The battery pack is damaged. Use a different battery pack.

The CHG (charge) indicator does not turn on even though a battery pack is attached.

-The camcorder cannot communicate with the battery pack attached. Such battery packs cannot be charged using this camcorder.

Picture and Sound

Screen displays turn on and off repeatedly.

-The battery pack is exhausted. Replace or charge the battery pack ( 23).

-Remove the battery pack and reattach it correctly.

Abnormal characters appear on the screen and the camcorder does not operate properly.

-Disconnect the power source and reconnect it after a short time. If the problem still persists, disconnect the power source and press the RESET button with a pointed item. Pressing the RESET button resets all settings.

Video noise appears on screen.

-Keep a distance between the camcorder and devices that emit strong electromagnetic fields (plasma TVs, cellular phones, etc.).

Horizontal bands appear on the screen.

-This is a phenomenon typical of CMOS image sensors when recording under some types of fluorescent,

mercury or sodium lamps. To reduce the symptoms set the camcorder to mode. This is not a malfunction.

 

No picture appears on the viewfinder.

 

 

 

 

-

Press VIEWFINDER to activate the viewfinder (

 

35).

 

 

 

 

 

 

Viewfinder picture is blurred.

 

 

 

 

-

Adjust the viewfinder with the dioptric adjustment lever (

 

35).

 

Sound is distorted or is recorded at lower levels.

-When recording near loud sounds (such as fireworks, shows or concerts), sound may become distorted or it

may not be recorded at the actual levels. Activate the microphone attenuator ( 95) or adjust the audio recording level manually ( 53).

Noise can be heard.

- If the camcorder is moved suddenly while recording, sound from the hard disk may be recorded.

The hard disk's rotation can be heard faintly.

Occasionally, the camcorder's operation sound can be heard.

-When recording onto the hard disk or playing back recordings from it, the hard disk is activated from time to time. This is not a malfunction.

104

Page 103 Page 105
Page 104
Image 104
Canon VIXIA HG21, VIXIA HG20 instruction manual 104, Picture and Sound
Page 103 Page 105

VIXIA HG20, VIXIA HG21 specifications

The Canon VIXIA HG21 and HG20 are part of Canon’s renowned line of high-definition camcorders, designed to meet the needs of both amateur videographers and professionals alike. These compact models stand out for their exceptional video quality, advanced recording options, and user-friendly features.

At the heart of both the HG21 and HG20 is a 1/3.2-inch high-definition CMOS sensor, which allows for stunning 1920 x 1080 resolution video recording. This sensor captures clear, vibrant images with excellent low-light performance, making it ideal for various shooting conditions. The camcorders utilize Canon’s DIGIC DV II image processor, ensuring fast processing speeds and improved overall performance.

One of the key features of the VIXIA HG21 is its generous 120GB internal hard drive, which can store up to 45 hours of high-definition video. In contrast, the HG20 comes equipped with a 60GB hard drive, providing ample space for longer recording sessions. Both models also support additional storage options via SD/SDHC memory cards, offering flexibility to expand recording capabilities.

The optical zoom capabilities are impressive, with a 12x optical zoom lens that allows users to get close to the action without sacrificing image clarity. Additionally, the camcorders boast a SuperRange Optical Image Stabilization system that reduces the effects of camera shake, delivering smooth and steady footage even while in motion.

Another noteworthy feature includes the Canon VIXIA’s Touch Panel LCD screen, which is a 2.7-inch display that simplifies navigation and playback. This intuitive interface enables quick access to settings, ensuring that users can easily adjust exposure, focus, and other parameters on the fly.

Both models also support manual controls, permitting users to fine-tune their artistic expression through customizable settings. From manual focus to exposure adjustments, these controls empower videographers to achieve the exact look they desire.

For audio, the HG21 and HG20 are equipped with built-in stereo microphones and a microphone terminal, enabling the connection of external microphones for improved sound quality. Furthermore, these camcorders offer various recording modes, including a 24p cinema mode, perfect for those looking to create a cinematic look in their projects.

In conclusion, the Canon VIXIA HG21 and HG20 combine high-quality imaging capabilities with advanced features, making them excellent choices for anyone looking to capture high-definition video with precision and style. Whether for personal projects or professional use, these camcorders remain a solid investment in the world of digital videography.
Top Page Image Contents