Additional Information

Hardware error

-Cancel printing. Turn off the printer and turn it back on. Check the printer status. If the printer is equipped with a battery, it might be exhausted. In such case, turn off the printer, replace the battery and turn it back on.

Incompatible paper size

- The paper settings of the camcorder conflict with the printer’s settings.

Ink absorber full

-Select [Continue] to resume printing. Consult a Canon Service Center (refer to the list included with the printer) to replace the ink absorber.

Ink error

- There is a problem with the ink. Replace the ink cartridge.

Low ink level

- The ink cartridge needs to be replaced soon. Select [Continue] to restart printing.

No print orders have been set

- No photos have been marked with a print order.

No ink

- The ink cartridge is not inserted or is out of ink.

No paper

- Paper is not correctly inserted or there is no paper.

Paper error

-There is a problem with the paper. The paper is not correctly loaded or the paper size is wrong. Alternatively, if the paper output tray is closed, open it to print.

Paper jam

-The paper jammed during printing. Select [Stop] to cancel printing. After removing the paper, set some paper again and retry printing.

Paper lever error

- Paper lever error occurred. Adjust the paper selection lever to the proper position.

X photos could not be printed

-You attempted to use the print order settings to print X photos that were recorded with another camcorder, with a different compression or were edited on a computer.

Print head not installed

- No print head is installed in the printer or the print head is defective.

Print order error

- You attempted to set more than 998 photos in the print order.

Printer cover open

- Close the printer cover securely.

Printer error

-A malfunction has occurred that may require repairs. (Canon PIXMA printers: the printer's green power lamp and orange error lamp flash alternately.)

-Disconnect the USB cable and turn off the printer. Unplug the printer's power cord from the power outlet and contact the appropriate customer support center or service center.

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Canon VIXIA HG21, VIXIA HG20 instruction manual 114, Hardware error
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VIXIA HG20, VIXIA HG21 specifications

The Canon VIXIA HG21 and HG20 are part of Canon’s renowned line of high-definition camcorders, designed to meet the needs of both amateur videographers and professionals alike. These compact models stand out for their exceptional video quality, advanced recording options, and user-friendly features.

At the heart of both the HG21 and HG20 is a 1/3.2-inch high-definition CMOS sensor, which allows for stunning 1920 x 1080 resolution video recording. This sensor captures clear, vibrant images with excellent low-light performance, making it ideal for various shooting conditions. The camcorders utilize Canon’s DIGIC DV II image processor, ensuring fast processing speeds and improved overall performance.

One of the key features of the VIXIA HG21 is its generous 120GB internal hard drive, which can store up to 45 hours of high-definition video. In contrast, the HG20 comes equipped with a 60GB hard drive, providing ample space for longer recording sessions. Both models also support additional storage options via SD/SDHC memory cards, offering flexibility to expand recording capabilities.

The optical zoom capabilities are impressive, with a 12x optical zoom lens that allows users to get close to the action without sacrificing image clarity. Additionally, the camcorders boast a SuperRange Optical Image Stabilization system that reduces the effects of camera shake, delivering smooth and steady footage even while in motion.

Another noteworthy feature includes the Canon VIXIA’s Touch Panel LCD screen, which is a 2.7-inch display that simplifies navigation and playback. This intuitive interface enables quick access to settings, ensuring that users can easily adjust exposure, focus, and other parameters on the fly.

Both models also support manual controls, permitting users to fine-tune their artistic expression through customizable settings. From manual focus to exposure adjustments, these controls empower videographers to achieve the exact look they desire.

For audio, the HG21 and HG20 are equipped with built-in stereo microphones and a microphone terminal, enabling the connection of external microphones for improved sound quality. Furthermore, these camcorders offer various recording modes, including a 24p cinema mode, perfect for those looking to create a cinematic look in their projects.

In conclusion, the Canon VIXIA HG21 and HG20 combine high-quality imaging capabilities with advanced features, making them excellent choices for anyone looking to capture high-definition video with precision and style. Whether for personal projects or professional use, these camcorders remain a solid investment in the world of digital videography.
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